Terminal Services operates port terminals in Denmark, Great Britain, the Netherlands and Norway, where unit loads such as trailers, containers, automobiles and industrial goods are processed. Passengers are also processed in some terminals.
Business area CEO: Peder Gellert Pedersen
Share of Group revenue in 2007: DKK 0.7 bn, equivalent to 8%
Number of terminals: 10
Product concepts:
- Loading/unloading of ro-ro, side-port and lo-lo tonnage
- Operation of warehouses, as well as road and rail-based distribution solutions
- Project solutions for special loads
Customer groups:
- Freight- and passenger-shipping companies (short sea), primarily internal
- Producers of heavy industrial goods
- Overseas car-shipping companies (deep sea)
Brands:
- DFDS Shipping Logistics
- DFDS AutoLogistics
- DFDS Scandic Terminal
- DFDS Terminal
- DFDS Tor Terminal
- DFDS Nordic Terminal
- Northsea Terminal
- KST Terminal
- OCT
- Moss Container Terminal
Comparable companies:
Private and publicly owned port terminals in geographical proximity
Locations:
- Esbjerg
- Copenhagen
- Rotterdam (Maasvlakte)
- Immingham
- Newcastle
- Brevik
- Kristiansand,
- Skogn
- Oslo
- Moss
Markets, activities and customers:
DFDS’s route network is underpinned by the strategic locations of ten port terminals operated by Terminal Services in Northern Europe. Terminal Services also service third-party customers.
The terminals' primary activity consists of the processing of unit cargo, including trailers and containers. Also processed is project cargos and, to a lesser but increasing degree, break-bulk.
As well as servicing DFDS' own routes and tonnage, Terminal Services handles major logistics contracts for producers of steel, forestry products, cars, chemicals and project cargo. These customer segments are the starting point for sales and marketing activities, as well as work on optimising the terminals' operation and productivity.
The role of the terminals in the transport chain is increasing in importance as a result of the higher capacity of ships, which places greater demands on efficient processes for the loading, unloading and storage of goods, as well as their subsequent distribution. In addition, freight customers are increasingly demanding quicker transit times and shorter total lead times.
Success criteria:
Important success criteria for terminal operations include:
- The efficient and safe processing of cargo
- Understanding of the industry and customer service
- Servicing of several modes of transport
- Contributing to the reduction of transit time and total lead time
- Guaranteeing terminal capacity for the route network