Copenhagen, July 2, 2018
Tommy Brink, Global Sales Manager, DFDS, Host - Maria Nikoltsiou, Hancy Anna Djurhûûs, Global Head of Travel Trade & Retail, DFDS
The awards ceremony, which is now in its 25th year, took place in Athens, Greece on 30 June 2018, bringing together more than 300 of the leading figureheads and VIPs from across Europe in celebration of standout hospitality.
The awards recognise excellence in the global travel and tourism industry and winners are decided by votes from the public and travel industry professionals.
Pete Akerman, Passenger Marketing Director at DFDS said: “We are delighted to once again be named ‘Europe’s Leading Ferry Operator’ at the World Travel Awards. Our teams on board our ships and ashore work incredibly hard to provide our customers with the best possible service each and every day, motivating is to do more.
“We value this award highly as it is decided by both the public and industry professionals – those who have first-hand experience with our service and our people. We’re passionate about providing a ferry travel experience that is more than just transporting people from A to B. We strive to improve where improvement is needed.
“We’re always innovating to bring our customers new on-board activities and offerings to enhance their travel experience with us, which we think helps us to stand out from our competitors. This past year we have put extensive investment into ensuring our ships are best meeting our customer’s needs, with new catering concepts on our North Sea route and the introduction of new themed packages across all routes. We’re also investing in a substantial fleet renewal programme to ensure that we continue to grow and improve over the coming years.”