DFDS employees in the terminal

ANNUAL REVIEW 2015
A RECORD YEAR -
LEARN HOW WE DID IT

2015 was financially a strong year for DFDS. Investment in customer focus and the continuous pursuit of operating efficiency enabled DFDS to benefit from growth in key markets and achieve a record profit before tax of DKK 1,043m in 2015, an increase of 108% compared to 2014. On this page we share a video and stories on how this result was achieved.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

​ ​
  • Revenue increased by 5% to DKK 13.5bn
  • Operating profit (EBITDA) up by 42% to DKK 2,041m
  • Return on invested capital increased to 13.7%
  • 31 million lane metres of freight and 6 million passengers
 
​ ​​ ​​
DFDS passenger vessel in a sea

View the video of "how we did it"

DFDS achieved a record result in 2015. In the series ‘How we did it’ you learn more about the people, ideas and strategies that contributed to the result.

Watch here
​​​​​​​​
DFDS employee on board a vessel

How the Baltic routes overcame the Russian crisis

Our financial results show that DFDS in the Baltic has successfully replaced cargo to and from Russia with new cargo such as fruit and vegetables to the Baltic countries.

READ THE FULL STORY
​​
Bartender on a vessel

How to set a passenger record

Read about how DFDS managed to attract more passengers without compromising service levels or customer satisfaction through daily satisfaction survey, thorough internal trainings and focusing on cultural differences.

READ THE FULL STORY
Loading a vessel

Three ways DFDS moved the unmovable

Our large shipping network and terminal infrastructure helps us to handle high and heavy cargo, build up expertise in handling special freight units and closely cooperate with partners and colleagues elsewhere in DFDS to move the unmovable.

READ THE FULL STORY
​​​
​ ​​ ​​​​
Volvo cars in front of DFDS vessel

Almost every Volvo has once travelled with DFDS

Volvo is an important user of our daily freight route Ghent – Gothenburg as it has factories on each side of the route. It is even the case that our ships function as ‘warehouses’ transporting car components that will immediately go into the production process as soon as the vessel arrives.

Read the full story
​​
DFDS ferry in the Channel

More reliable ferry services on the English channel

Conflicts and overcapacity have been replaced by normal competition and growth for DFDS.

Read the full story
​​​​
Freight vessel

How DFDS were able to ship more goods to the UK

A flourishing UK economy has helped to increase the volume of goods shipped to the UK. But that is just a part of the story. Smarter use of our fleet size, successful customer initiatives and a wider pallet of services contributed to DFDS success.

Read the full story
​​​
DFDS employees in a terminal

Four ways to be both greener and more profitable in shipping

DFDS has invested in scrubbers that can clean the exhaust gases from the ships and give DFDS an advantage in the competition.

Read the full story
​​​
​ ​​ ​ ​
DFDS truck

How to reap the benefits of online business

DFDS is investing heavily in digitalisation and has a dedicated team that coordinates this. It’s a continuous improvement process making it easier for customers to do business with us. In 2015, DFDS successfully reaped the benefits of mobile-friendly websites and a track & trace tool for truck drivers.

READ THE FULL STORY
​​
DFDS truck on a road

How DFDS succesfully integrated new logistics business to its network

Logistics took over much new business in 2015: Magnavale in the UK, Arendal cross-docking in Sweden and we expanded to Spain and Hungary. This helped boost DFDS’ results.

READ THE FULL STORY
​​
Asian tourists on board with DFDS captain

27,000 Koreans traveled with DFDS

“And they are not our only tourists from Asia. We also attract a large number of people from China, Hong Kong, Taiwan, Japan and Malaysia. In total, our crew on Copenhagen – Oslo welcomed over 115,000 guests in 2015 from all over the world,” says Tommy Brink, DFDS’ International Sales Manager.

READ THE FULL STORY
​​
close