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Copenhagen - Oslo
Travel guarantee
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2020 Travel Guarantee: Copenhagen - Oslo

At DFDS we’re thrilled to be welcoming customers back onboard our ships from Oslo to Frederikshavn and Copenhagen and we’re doing everything we can to ensure you arrive at your destination relaxed and ready to enjoy your holiday. We’ve introduced several measures onboard including staggered boarding and disembarkation, social distancing and the wearing of masks in public areas.

We understand that plans might change which is why we’ve introduced our Travel Guarantee.

For added peace of mind, our Travel Guarantee means if you book direct you can enjoy free re-booking for travel taken before 31 December 2021. You can book a new trip for travel before 31 March 2022.

Contact us at least 24 hours before your trip to rebook for free.

  • If your original departure is more than one week into the future, contact should be made by e-mail. DK: dkinfo@dfds.com / NO: kundeservice@dfds.com
  • If your original departure is in less than one week, contact should be made by phone

Contact us at least 24 hours before your trip to rebook for free.

  • Free rebooking for travel taken before 31 December 2021
  • To re-book København-Oslo and Frederikshavn-Oslo call +45 3342 3000
  • To re-book Oslo-København and Oslo-Frederikshavn call +47 2162 1340

Terms and Conditions

  • Re-bookings must be made more than 24 hours before outward departure date.
  • Valid only for transportation and mini cruise products.
  • Excludes Hotel Break Package bookings provided directly by DFDS
  • Standard terms & conditions will apply for the relevant ticket type purchased when cancelled within 24 hours.
  • Re-bookings cannot be managed via your online account and must be requested via our Customer Care department.
  • For re-bookings, customers must pay the difference in fare for the new date. Subject to availability.
  • Subject to DFDS General Booking Terms and Conditions of Carriage
  • DFDS has right to remove this guarantee at any time. Only bookings made during the promotion of this guarantee will be deemed valid for free flexible rebooking to any date before 31 March 2022.

Voor meer informatie over de reisgarantie op de routes: IJmuiden-Newcastle en Frankrijk-Engeland: Klik hier.

Voor meer informatie over de reisgarantie op onze Baltische routes: Klik hier.

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WORLD’S LEADING FERRY OPERATOR 2020 

We zijn voor het tiende jaar op een rij genomineerd als World’s Leading Ferry Operator bij de toonaangevende World Travel Awards! We willen graag winnen, maar daar hebben we jouw hulp bij nodig. Steun ons en stem op DFDS!

We zijn ook genomineerd voor World’s Leading Ferry Website 2020, hier kan je op DFDS stemmen.

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