DFDS online booking is simple

Putting you in control

At DFDS we understand the need to keep things simple and transparent. So whether your shipment is going across the Channel, the North Sea, or to the Baltics, you can access your DFDS booking online whenever you need to.

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DFDS book-and-track system

BOOK AND TRACK

Our new and intutive online booking system works on any device, so you can book, update and track shipments at your convenience. If you do not currently have an account please use the contact form below to request one.

Create a booking

INFOBRIDGE

Infobridge is still available (desktop only) for existing users with an account. If you are a new customer, please request an account to our new online booking tool using the contact form below.

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Terms of business

When booking with us, please make sure you are aware of our terms of business as well as the terms of use of this web site and associated online services.

Legal

Why is there more than one booking system?

​DFDS is in the process of upgrading our online booking experience. Our new online booking works on any device, so you can book, update and track shipments at your convenience. If you do not currently have an account please use the contact form below to request one.

Our old booking system, Infobridge, is still available (desktop only) for existing users with an account. If you are a new customer, please request an account to our new online booking tool using the contact form below.

​Customers using Dover-Calais and Dover-Dunkirk routes may also continue to book via Phoenix Web (mobile-friendly) if they already have an account.​

Your account

​If you don't have an account with us, please contact your local DFDS representative to request one. Alternatively, contact us by email using the form on this page.

Electronic invoicing and self-billing

DFDS Seaways offers customers eletronic invoicing, where our IT system updates the customers system with invoice data, leading to faster handling and fewer errors. 

DFDS can also support self billing.

Rely on DFDS to optimise your freight shipping

With one of Europe’s largest shipping companies you are assured of a reliable schedule and high-frequency services. Please use the contact form below to submit a query or to ask about setting up an account.

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Go to www.dfdsgroup.com
Go to www.dfdsseaways.com

Is your request urgent? Get in touch by phone

How can we help?

Our support page provides the answers to your most frequently asked questions.

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