
Important onboard information
Important information for passengers
Find out everything you need to know about ferry regulations, safety onboard and satellite MCP connection whilst on the ship.
Regulations onboard
- Important information is communicated via tannoy, so listen carefully to all announcements for the duration of your journey
- If you have a weapon, to comply with the International ISPS Code, you must hand it over to the ship's administration during the journey. The weapon will be returned to you when the ship arrives at the port
- In the event of an emergency or a threat to your safety, contact any member of staff immediately
- The ferry administration is only responsible for valuable items left in the ship's storage facility
- It is forbidden to go to cargo decks during the journey
- Smoking is forbidden in the cabins and other inside areas. Smoking is only available on open decks marked with a "Smoking Area" sign
- Please be considerate of all passengers, and do not be loud in the cabins after 23:00.
- At the end of the trip, please leave the cabin key at reception
- It is forbidden to drink your own drinks at the ferry restaurants or bars
- Alcoholic beverages and tobacco products are not sold to individuals under 20 years old
- Payments for goods and/or services on the ferry are accepted in cash (euros) or by VISA Classic, VISA Electron, MasterCard, EuroCard. Ferries sailing to Sweden also accept Swedish krona
Safety onboard
We are pleased to inform you that all DFDS Seaways ships comply with safety requirements.
Each member of our crew is trained in all necessary procedures and will immediately take safety measures in the event of danger.
At each departure, safety instructions are communicated to the passengers through the loudspeaker and displayed on the TV. You’ll find more information on security measures in brochures and evacuation plans in each cabin. If you have any questions, contact a member of staff.
NOTE ON ISPS: The ISPS (International Code for the Protection of Ships and Port Facilities), which has been operational in all ports and ships since 01.07.2004, requires companies to perform screening and checking of passengers, their luggage and vehicles. All passengers must have valid identification documents and present them when requested at the time of boarding.
Satellite MCP connection
Whilst on the ship, your phone may automatically connect to the satellite MCP - possibly on higher rates that usual. You can get information on MCP connection prices from your mobile operator.
Example of Shipping Charges (Here)
Network Code: 901 - 12 Connection type: 2G / 3G
Calling on ships and planes | Eur / min. |
---|---|
Peak (local time)I-VII 07:00-19: 00 | 1.26448 |
Off peak (local time) | - |
Connection fee: | 0.15958 |
__Calling to Lithuania __ | Eur / min. |
Peak (local time)I-VII 07:00-19: 00 | 1.66387 |
Off peak (local time) | - |
Connection fee | 0.15958 |
__SMS __ | Eur / pc. |
Local | __0.79848 __ |
To Lithuania | __0.79848 __ |
__Internet __ | __Eur / 1MB. __ |
Standard rate | __10 __ |
Ordering a data pack | T__he service is not available__ |

Aplikacja DFDS
Aplikacja DFDS to Twój perfekcyjny towarzysz podróży.
- Przeglądaj na żywo godziny odjazdów i przyjazdów
- Uzyskaj dostęp do karty pokładowej
- Bądź na bieżąco z najnowszymi ogłoszeniami dotyczącymi podróży
- Śledź swoją podróż, korzystając ze spersonalizowanego planu podróży
- W aplikacji znajdziesz informacje o wyposażeniu pokładowym
- Za pomocą jednego kliknięcia możesz znaleźć wskazówki dojazdu do terminala DFDS
Wystarczy zalogować się do aplikacji przy użyciu numeru rezerwacji, aby uzyskać dostęp do tych wspaniałych funkcji.
Passenger Information
Obsługa klienta

Nasze Wyróżnienia
Jesteśmy dumni, że zostaliśmy nominowani do nagrody World Travel Awards jako Wiodący Europejski Operator Promowy w 2023 roku.
W tym roku pragniemy poświęcić chwilę, aby uczcić i docenić powody, dla których jesteśmy nominowani i zdobywamy tę nagrodę rok po roku... niesamowici ludzie stojący za każdą podróżą.