Customs Clearance Solutions

Flexible Customs Clearance

Personalise your customs operations with our Flexible Customs Clearance solution

Select the specific services you need to ensure seamless customs clearance without wasting time or resources.

Mix and match what services and documents we can assist you with. We will meet your unique customs demands

Some businesses need more customs services than others. Whatever your need, even if you’re not exactly sure what it is, we can help. Below are just some of the processes and documents we can assist you with. If you need anything else, just ask.

Import declaration

Official document that lists and provides details of the goods you are importing.

EXS

A Pre-Boarding Notification contains the details of all customs declarations regarding the goods being shipped.

Export declaration

Official document that lists and provides details of the goods you are importing.

EUR.1

EUR.1 is a certificate of origin that allows you to reduce or eliminate duty on goods moving between the EU and countries that have a trade agreement with the EU.

Transit documents T1 & T2

After submitting your declaration, you will receive a Transit Document (T1 or T2) that must travel with your shipment and be presented at any customs office, as well as the shipment’s destination.

Health certificates

After submitting your declaration, you will receive a Transit Document (T1 or T2) that must travel with your shipment and be presented at any customs office, as well as the shipment’s destination.

ENS

An Entry Summary Declaration is required by EU customs to carry out security evaluations of all cargo entering EU ports.

Direct representation

A Direct Representation form allows a customs agent to act on your behalf. The agent can submit declarations in your name, meaning you are still the declarant and therefore responsible for the declaration.

PBN

A Pre-Boarding Notification contains the details of all customs declarations regarding the goods being shipped.

Indirect representation

In case of indirect representation, a customs agent lodges a declaration in his or her own name but on behalf of a stakeholder. A customs agent who acts as an indirect representative is the declarant and, as such, responsible for the content of the declaration.

CHED

A Common Health Entry Document is an obligatory document that must be presented at border crossings when the shipment includes any of the following: animals, products of animal origin, products of plant origin, feed and food products. A CHED must be generated online at least 24 hours in advance of a shipment’s arrival at the border control post.

Deferment account

A deferral account is a type of account in which assets or liabilities are realised at a specified date. In customs, the deferral account allows importers to defer payment of their duties and import sales taxes. In general, custom clearance is faster when payments are deferred.

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Access our network of global and local partners

Whether you’re transporting within Europe or to and from other parts of the world, our expansive network of EU-certified AEO customs experts gives you an industry-leading support team to meet any customs challenge. With a single point of contact within DFDS, you benefit from rapid access to knowledge and advice from any of our partners throughout our network.

One-stop shop for seamless transportation

We offer you an industry-leading customs clearance solution whether you operate your transport with us or not. If you do choose to transport with us, we can ensure a streamlined and reliable solution that covers both your customs and all-around logistics demands.

One-stop shop for seamless transportation

Watch our film to learn more about Flexible Customs Clearance

DFDS Direct: Your online customs portal

When you have a transport booking with us, you can handle all the customs documentation and declarations online and in one place with DFDS Direct – an easy-to-use digital tool designed to give you complete control over your logistics processes.

Easy document handling
Rapid quotes
Book full & part loads
Real-time track & trace

FAQs about customs clearance

There is no grey area in customs clearance. Reach out to learn more about representation from the customs clearance experts

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