Q: Quelles sont les dimensions maximales des véhicules ?

Longueur maximale : 45 mètres Largeur maximale : 5 mètres Poids maximum : 13 tonnes par essieu Hauteur maximale : 4,90 mètres

Q: Göteborg, Zweden

DFDS Arendal - Logistiek kantoor Hamneviksvägen 24 SE-418 79 Gothenburg Sweden Diensten Kraan/Haak vrachtwagentransporten Containertransport met zijlader en chassis Lokale distributie Uitvoering van sequenties Speciaal transport Brestelwagens Toestemming om ADR en gevaarlijk afval te vervoeren Contact Tel: +46 (0)31-53 00 25

Question 1

How do we know if a direct reduction can be made on your route?

Accepted Answer

Today, we offer direct reductions across our European network.

Please contact your account manager to check if direct reductions are available for your logistics operations. If we do not currently have a low or zero-emission solution on your routes, we can work together to implement one.

Question 2

Can both direct and indirect solutions be used in Scope 3 reporting?

Accepted Answer

Yes, both direct and indirect reductions can be reported under Scope 3 emissions. Once reductions are made, they are issued as a certificate, and the reduction is permanently removed from the CO2e bank.

When you purchase a certificate, it can be reported as savings to your Scope 3, category 4 emissions – 3.4 Upstream transportation and distribution, as per the Greenhouse Gas Protocol.

Question 3

Are both direct and indirect solutions considered insetting?

Accepted Answer

Yes, insetting is the foundation of all our decarbonised solutions, and it involves implementing direct actions within the value chain. For both direct and indirect products emission reductions are made on trucks or vessels in our transportation network.

The difference lies in that direct savings are achieved on your own specific routes, while indirect reductions apply to any route within our network. However, you cannot reduce emissions from road transport and report them against sea transport emissions, or vice versa.

Learn more about our insetting process, which uses a mass balance approach for our indirect products.

Question 4

Quels types de véhicules peuvent être transportés ?

Accepted Answer

Tous les véhicules doivent être accompagnés.

Machine mobile (avec pneus, pas de chaînes)
Fret industriel
Marchandises dangereuses
Charges exceptionnelles

Question 5

Quels types de marchandises dangereuses puis-je expédier ?

Accepted Answer

Les marchandises dangereuses sont autorisées à être transportées en fonction de leur classe (code UN).

Service agréé pour le transport de bétail.

Question 6

Quelles sont les dimensions maximales des véhicules ?

Accepted Answer

Longueur maximale : 45 mètres

Largeur maximale : 5 mètres

Poids maximum :13 tonnes par essieu

Hauteur maximale : 4,90 mètres

Question 7

Quelles sont les dimensions des charges exceptionnelles ?

Accepted Answer

Poids maximal 40 tonnes (le poids maximal autorisé est de 13 tonnes métriques par essieu du véhicule)
Hauteur maximale 5 m
Largeur maximale 7 m

Question 8

Göteborg, Zweden

Accepted Answer

DFDS Arendal - Logistiek kantoor Hamneviksvägen 24 SE-418 79 Gothenburg Sweden

Diensten

Kraan/Haak vrachtwagentransporten
Containertransport met zijlader en chassis
Lokale distributie
Uitvoering van sequenties
Speciaal transport
Brestelwagens
Toestemming om ADR en gevaarlijk afval te vervoeren

Contact

Tel: +46 (0)31-53 00 25

Question 9

How does DFDS transport fruits and vegetables?

Accepted Answer

There are three main transportation options for fruits and vegetables that we offer. By road, rail, and sea.

Question 10

How fruits and vegetables are stored?

Accepted Answer

Drying, canning, curing and salting, freezing, and conventional storage are the five methods for storing vegetables and fruit. The method chosen is determined by the type of produce, the desired quality, and the storage facilities available.

Question 11

How does DFDS package fruit and vegetables?

Accepted Answer

Transportation of fruits and vegetables in cardboard crates is the most used option. Depending on the type of produce, if it is fresh or frozen we use special packaging solutions.

Question 12

Usługi/urządzenia terminalowe

Accepted Answer

Usługi agencyjne
Wszystkie rodzaje usług przeładunkowych
Punkt weterynaryjnej kontroli granicznej

Question 13

Kompetencje specjalne

Accepted Answer

Specjalny status dla tureckich przewoźników (status wolnego portu)
Koncesje długoterminowe
Najbardziej wysunięty na północ port w basenie Morza Śródziemnego (dostęp do lądowych obszarów Europy)
Największy terminal ro-ro w Trieście posiadający trzy stanowiska cumownicze przeznaczone dla statków typu ro-ro oraz jedno stanowisko dla statków drobnicowych

Question 14

Obiekty magazynowe

Accepted Answer

Trzy magazyny o łącznej powierzchni 44.000 m²

Question 15

Bezpieczeństwo terminalu

Accepted Answer

Obsługa 24/7, zgodność z ISPS

Question 16

Hvilke typer bedrevelige varer kan DFDS håndtere?

Accepted Answer

DFDS håndterer kjøttprodukter, fisk og sjømat, frukt og grønnsaker, meieriprodukter, ferskvarer og andre temperaturkontrollerte matvarer.

Question 17

Hva er fordelene med å transportere mat?

Accepted Answer

Med DFDS får du raskere avhentning og levering. Vi kan tilby mer fleksibilitet til hvor produktet skal. Våre lastebiler er spesialdesignet for å holde de lett bedervelige varene dine ved riktig temperatur, slik at du unngår risiko for matforurensning.

Question 18

I hvilken temperatur skal frosne førervarer leveres?

Accepted Answer

Den riktige temperaturen for frossenvarer er 0°F (-18°C). I tillegg til å se etter faresignalene bør du også vurdere å ta temperaturen på de frosne matvarene før du tar imot leveransen.

Question 19

Mis tüüpi sõidukeid saab transportida?

Accepted Answer

Kõikidel sõidukitel peaks olema juht.

Kaubavedu veoautoga
Kaubavedu kaubikuga

Question 20

Kas ma saan sellel marsruudil saata ohtlikku kaupa?

Accepted Answer

Sellel marsruudil ei ole lubatud ohtliku kaupa vedada.

Question 21

Millised on sõidukite maksimaalsed mõõtmed?

Accepted Answer

Maksimaalne pikkus: 45 m

Maksimaalne laius: 5 m

Maksimaalne kaal: 13 t telje kohta

Maksimaalne kõrgus: 4,90 m

Question 22

Millised on eriveoste mõõtmed?

Accepted Answer

Maksimaalne kaal 40 t
Maksimaalne kõrgus 4 m
Maksimaalne laius 2,75 m

Question 23

Mis tüüpi sõidukeid saab transportida?

Accepted Answer

Haagis ja külmutushaagis
ISO konteiner(id), külmutuskonteiner
Mobiilne masin (rehvide, mitte kettidega)
Tööstuslik kaubavedu
Ohtlik kaup
Eriveosed

Question 24

Mis tüüpi ohtlikku kaupa saan saata?

Accepted Answer

Ohtlikke kaupu on lubatud vedada sõltuvalt klassist (kood UN).

Question 25

Millised on sõidukite maksimaalsed mõõtmed?

Accepted Answer

Maksimaalne pikkus: 45 m

Maksimaalne laius: 5 m

Maksimaalne kaal: 13 t telje kohta

Maksimaalne kõrgus: 4,90 m

Question 26

Millised on eriveoste mõõtmed?

Accepted Answer

Maksimaalne kaal 130 t (võimalik laadida ka rohkem, aga kõik oleneb kaubaüksusest, vaja on lisainfot.)
Maksimaalne kõrgus 5 m
Maksimaalne laius 12 m

Question 27

Hvordan kjøper og mottar vi sertifikatene?

Accepted Answer

Reduksjonene som gjøres i transportnettverket vårt, vil bli verifisert og lagret i vår CO2e-reduksjonsbank. En gang i året vil du få utstedt sertifikater i henhold til avtalen vår, med spesifisering av hvor mye utslipp som er redusert.

Besparelsene kan rapporteres som reduksjoner i Scope 3-utslippene i kategori 4: Oppstrømstransport og -distribusjon, i henhold til Greenhouse Gas Protocol.

Reduksjonene fjernes fra banken når de er utstedt til en kunde.

Question 28

Hvordan blir dine reduksjoner til våre reduksjoner?

Accepted Answer

Vi reduserer våre Scope 1 CO2e-utslipp ved å gjøre direkte inngrep i verdikjeden – ved å bruke biodrivstoff på skipene og innføre eTrucks i DFDS' transportnettverk. Siden utslippene våre er en del av oppstrømsutslippene dine, kan de inkluderes i rapporteringen av Scope 3-utslipp.

Question 29

Hva slags grønt drivstoff bruker vi?

Accepted Answer

Utslippsreduksjonene genereres ved å erstatte tradisjonelt fossilt drivstoff med fornybar energi eller lavutslippsdrivstoff. Vi bruker ISCC-sertifisert drivstoff til skipene våre, og til de elektriske lastebilene våre bruker vi enten egenprodusert eller sertifisert fornybar elektrisitet (REC).

Lær mer om klimahandlingsplanen og bærekraftsmålene våre.

Question 30

Welke soorten voertuigen kunnen worden vervoerd?

Accepted Answer

Aanhangwagen en koeltrailer
ISO-container(s), koelcontainer
Mobiele machine (met banden, geen rupsbanden)
Industriële vracht
Gevaarlijke goederen
Uitzonderlijk vervoer

Question 31

Welk type gevaarlijke goederen kan ik verzenden?

Accepted Answer

Gevaarlijke goederen mogen worden verzonden afhankelijk van de klasse (Code UN).

Question 32

Wat zijn de maximale afmetingen voor voertuigen?

Accepted Answer

Maximale lengte: 45 meter

Maximale breedte: 5 meter

Maximaal gewicht: 13 ton per as

Maximale hoogte: 4,90 meter

Question 33

Welke afmetingen gelden voor uitzonderlijk vervoer?

Accepted Answer

Maximaal gewicht 130t (het is mogelijk om meer te laden, maar dat hangt af van de vrachteenheid, er zal meer informatie nodig zijn).
Maximale hoogte 5m
Maximale breedte 12m

Question 34

¿En qué consiste el servicio de valor añadido?

Accepted Answer

Los servicios de valor añadido, también conocidos como SVA, son servicios adicionales como la recogida, el envasado, la clasificación o el control de calidad. DFDS ofrece servicios de valor añadido que se adaptan a las necesidades únicas y cambiantes de su empresa. Nuestro objetivo es mejorar la eficacia y ayudar a su empresa a superar a la competencia.

Question 35

¿Cuáles son las ventajas de utilizar servicios de valor añadido para su empresa?

Accepted Answer

Hay muchas razones por las que las empresas deben utilizar servicios de valor añadido cuando envían productos de un país a otro. Las tres principales ventajas de utilizar servicios de valor añadido son la flexibilidad, la calidad y la facilidad de integración.

Question 36

¿Cuáles son los servicios de valor añadido más solicitados en logística?

Accepted Answer

Los servicios de valor añadido más solicitados que ofrece DFDS son el trasvase, el embalaje conjunto, la clasificación, la logística inversa, el control de calidad, el embalaje personalizado y el etiquetado. Productos para la cadena de frío por ejemplo, requieren servicios de valor añadido como el reenvasado, los servicios de inspección, el retractilado o la congelación rápida.

Question 37

¿Por qué son importantes los servicios de valor añadido?

Accepted Answer

Los servicios de valor añadido son de gran importancia para las empresas porque permiten una optimización completa de toda la cadena de suministro. El SVA contribuye al control de calidad integrando operaciones como el etiquetado o el envasado durante las recogidas en almacén y antes de la distribución al mercado.

Question 38

What does LTL shipment mean?

Accepted Answer

LTL, also known as less than truckload is the transportation of goods and products that do not occupy an entire truckload. These smaller goods normally result in separate shipments that are transported in a single truck.

Question 39

Which is better LTL or FTL?

Accepted Answer

LTL refers to less than truckload, while FTL means full truckload. The size of the freight such as the length, dimensions, height, width, and special services required to handle these goods are some of the main factors that need to be considered when opting for LTL or FTL shipping.

Question 40

Is DFDS an LTL carrier?

Accepted Answer

Yes. At DFDS we handle LTL shipments to transport freight that doesn’t require the use of an entire trailer. Book and track your LTL shipment from any device.

Question 41

Katma değerli hizmet nedir?

Accepted Answer

VAS olarak da bilinen Katma Değerli Hizmetler, toplama, paketleme, ayırma veya kalite kontrol gibi ek hizmetlerdir. DFDS, şirketinizin benzersiz ve gelişen gereksinimlerine uygun katma değerli hizmetler sunar. Amacımız verimliliği artırmak ve işletmenizin rakiplerini geride bırakmasına yardımcı olmaktır.

Question 42

İşletmeniz için katma değerli hizmetler kullanmanızın faydaları nelerdir?

Accepted Answer

Şirketlerin ürünleri bir ülkeden diğerine gönderirken katma değerli hizmetleri kullanmalarının birçok nedeni vardır. Katma değerli hizmetleri kullanmanın 3 ana faydası esneklik, kalite ve entegrasyon kolaylığıdır.

Question 43

Lojistik alanında en çok talep edilen katma değerli hizmetler hangileri?

Accepted Answer

DFDS tarafından sunulan en çok talep edilen katma değerli hizmetler, çapraz sevkiyat, birlikte paketleme, türe göre düzenleme, tersine lojistik, kalite kontrol, özel paketleme ve etiketlemedir. Soğuk zincir ürünleri örneğin, yeniden paketleme, denetim hizmetleri, şrink ambalajlama veya şoklama gibi katma değerli hizmetler gerektirir.

Question 44

Katma değerli hizmetler neden önemli?

Accepted Answer

Katma değerli hizmetler, tüm tedarik zincirinde eksiksiz optimizasyon sağlaması sayesinde işletmeler açısından büyük önem taşır. VAS, depodan teslim alma sırasında ve piyasaya dağıtımdan önce etiketleme veya paketleme gibi işlemlerin entegrasyonuyla kalite kontrolüne katkıda bulunur.

Question 45

What is ICS2?

Accepted Answer

ICS2 is an updated version of the EU’s original Import Control System (ICS). It is a pre-arrival IT security system that supports:

Lodging of the Entry Summary Declarations (ENS)
Security and safety analysis by customs authorities
Arrival of means of transport
Presentation of goods to customs authorities and control of goods by customs where necessary

ICS2 is not an import customs system and it is not used to process the customs declarations for release into free circulation.

Question 46

What is the aim of ICS2?

Accepted Answer

ICS2 aims to protect the EU borders and its citizens by collecting data on all goods entering the EU prior to their arrival. Advanced cargo information and risk analysis will enable early threat identification, facilitating customs authorities' intervention when necessary. ICS2 serves as the pre-arrival notification for safety and security risks, which must be submitted to the EU Shared Trader Interface system. Customs declarations, however, still need to be filed directly with the local customs authorities within their respective customs systems.

Question 47

What modes of transport will ICS2 affect?

Accepted Answer

ICS2 introduces new regulations for cargo transport via sea, road, rail, and air. General cargo, express, and postal services will also be subject to ICS2 regulations. 

Question 48

What are the new fields for single filing?

Accepted Answer

By choosing single filing with DFDS, means you do not have to set up an IT system to connect with the EU STI system. You just have to ensure your data is accurate and sent to us on time.

New fields for single filing:

Type of filing = Single filing
Place of acceptance (UNLOCODE or City & Country)
Place of delivery (UNLOCODE or City & Country)
Buyer address
Seller address
H/S code
Optional sub cargo (multiple H/S codes with same buyer and seller)
UN number (for hazardous cargo)

Question 49

What are the new fields for multiple filing?

Accepted Answer

By choosing multiple filing with DFDS, means you are responsible for setting up a system to connect with the EU STI system, enabling you to send your cargo data directly to the EU authorities.

New fields for multiple filing:

Type of filing = Multiple filing
Place of acceptance (UNLOCODE or City & Country)
Place of delivery (UNLOCODE or City & Country)
H/S code
Optional sub cargo (multiple H/S codes with same buyer and seller)
UN number (for hazardous cargo)

Question 50

What countries are affected by ICS2?

Accepted Answer

ICS2 applies to all goods originating from a third country and destined for or in transit through all European countries, including Norway, Switzerland, and Northern Ireland.

Question 51

When will ICS2 regulations take effect?

Accepted Answer

ICS2 will be rolled out gradually, with regulations taking effect upon its integration with the system:

Maritime carriers must connect with ICS2 between 3 Jun and 4 Dec 2024 - DFDS Ferry Division plans to go live 25 Nov 2024
Maritime house filers must connect between 4 Dec 2024 and 1 Apr 2025
Road and rail carriers must connect between April and September 2025, including ferry operations through the Channel, the Strait of Gibraltar, and the Mediterranean routes to France.

Question 52

As a transporter, what does ICS2 mean for my business?

Accepted Answer

The implementation of ICS2 means you will have to submit a broader range of information via an ENS to EU authorities before your shipments arrive at the border. The submission of the ENS will be done through ICS2. This means you will have to set up a system to connect to the EU Shared Trader Interface (STI) system, or you will have to provide ENS data to a third party that is connected to the system and can submit it on your behalf.

Question 53

What happens if I fail to submit the correct information or do not submit it on time?

Accepted Answer

Your cargo can be denied entry at the EU border if your ENS declaration is not submitted in due time or if the cargo information provided is inaccurate. The cargo and ENS declaration will be inspected with the possibility of sanctions.

Question 54

What services does DFDS offer that can help my business stay in compliance with ICS2 regulations?

Accepted Answer

With a connection to the EU Shared Trader Interface (STI) system, we offer both single and multiple filing solutions to help ensure your ENS declaration is submitted in compliance with ICS2 requirements.

What is single filing? With our single filing service, we create and submit the entire ICS2 filing to EU authorities. You are just responsible for providing us with your cargo details (house data) and master data and ensuring that it is accurate and sent to us on time.

What is a multiple filing? To use our multiple filing service, you must have a connection to the EU Shared Trader Interface (STI) system. We will file the master data to the EU authorities via the STI system. In due time, you must file your house level data directly to the EU STI system.

Question 55

Who should file for accompanied vehicles?

Accepted Answer

Filing ENS on accompanied vehicles is the responsibility of the haulier/trucking company. DFDS offers to file as a brokerage service.

If we are requested to file, we will need all details for single filing in the booking*.

If you choose to do the filing yourself, you need to provide the ENS MRN. *For Dutch routes (to Rotterdam and Amsterdam) DFDS is legally obliged to submit ENS data and therefore single filing is the only option and all ICS2 data needs to be provided.

Question 56

When must the ENS declaration be filed?

Accepted Answer

If you choose multiple filing or to do your own filing for accompanied units, it is your responsibility that the filing is done on time.

For short sea, including all DFDS routes, ENS declarations must be filed within the EU Shared Trader Interface system at the latest two hours before arrival at the first EU port.

Question 57

Changes to MyFreight 2

Accepted Answer

We are updating our booking system, MyFreight 2, in response to the new ICS2 regulations. These changes ensure compliance with updated customs requirements and will introduce new fields that must be filled in during the booking process.

Follow this guide to learn more on providing required information via MyFreight 2.

Here are the key fields you need to be aware of: Cargo line: Identified by the unique seller and buyer details.  Sub-cargo line: Identified by the unique HS codes, reflecting more detailed cargo information. HS code field: As part of ICS2 compliance, it is now mandatory to provide accurate HS codes for all items being shipped, ensuring proper customs clearance and smoother international trade.

These new fields will improve data accuracy and help meet regulatory demands. Please familiarise yourself with the updated system to prevent delays or issues with shipments.

Question 58

How to transport frozen meat safely?

Accepted Answer

Frozen products, such as frozen meat, poultry and veal, must be transported at temperatures of -20°C or lower. This prevents spoilage while preserving the flavour and freshness of the food.

Question 59

How is fresh meat transported?

Accepted Answer

Fresh meat is often transported in refrigerated vehicles from slaughterhouses straight to retailers and supermarkets.

Question 60

What types of meat does DFDS transport?

Accepted Answer

We transport different types of meat products in the UK and throughout Europe. The ones we transport frequently are veal, beef, pork, poultry, lamb and mutton.

Question 61

Gothenburg, Sweden

Accepted Answer

DFDS Arendal - Logistics office Hamneviksvägen 24 SE-418 79 Gothenburg Sweden

Services

Crane/Hook truck transports
Container transport with side loader and chassis
Local distribution
Sequence execution
Special transport
Delivery vans
Permission to transport ADR and hazardous waste

Contact

Tel: +46 (0)31-53 00 25

Question 62

Services/équipements terminaux

Accepted Answer

Services de l'agence
Tous les types de services de manutention
Poste de contrôle vétérinaire aux frontières

Question 63

Compétences particulières

Accepted Answer

Statut unique pour les entreprises turques de transport routier (zone portuaire franche)
Concession à long terme
Port le plus septentrional de la Méditerranée (accès à l'hinterland européen)
Le plus grand terminal Ro-Ro de Trieste avec 3 postes d'amarrage dédiés aux navires Ro-Ro et 1 poste d'amarrage pour les navires de fret général

Question 64

Installations de l'entrepôt

Accepted Answer

Trois entrepôts d'une superficie totale de 44 000 m²

Atiešana: Algeciras	Pienākšana: Tanger Med
02:00	02:30
08:00	08:30
15:00	15:30
22:00	22:30

Atiešana: Tanger Med	Pienākšana: Algeciras
05:00	07:30
11:00	13:30
14:30	17:00
22:00	00:30

Alhesirasa–Tanger Med (Ro-Ro)

Mūsu pakalpojumi

Alhesirasa ⇄ Tanger Med (Ro-Ro)

Time difference information

Beigu laiki

Maksa par pakalpojumiem

BAF piemaksas

Spānijas ostas nodokļi

ETS piemaksas

Termināļi: atrašanās vieta un kontaktinformācija

Alhesirasas terminālis

Tanger Med terminālis

BUJ par maršrutu Alhesirasa-Tanger Med (RoRo)