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Customer service - Freight shipping

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Frequently asked questions

Are you a passenger?

If you’re booked onto one of our ferries as a passenger and need to talk to us, head over to our customer service page for passengers and get in touch.

Passenger support

Find us

Find office with contact details to local DFDS representatives in your country.

Cross the Channel with the DFDS Spot online ticket

  • No account needed
  • Pay by credit/debit card
  • Easy online booking
  • Book on any device - simply book, pay, go
Buy your freight ticket

Manage your bookings and more

Create, edit, or cancel a booking; track a unit or consignment; and download invoices, loss-prevention reports, volume statistics, and KPIs.

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