Logistics solutions
Why choose DFDS?
Transport services
Supply Chain
Contact & Support
Customs services
Smoother customs handling
Smoother customs handling
No need for customs specialist
No need for customs specialist
One point of contact
One point of contact
Assistance in your language
Assistance in your language
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AEO certified customs clearance

DFDS is an EU certified AEO customs operator.

The certification approves DFDS to officially handle customs clearance services for all countries we offer customs services in.

Note: if you want us to handle your customs, please take care that we have all relevant information available no less than 24 hours before we import or export your goods.

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Contact us

Email your local customs team of your respective country of origin to state what goods you wish to declare and where.

  1. Belgium
  2. France
  3. The UK
  4. The Netherlands
  5. Norway
  6. Sweden
  7. Denmark:
    Esbjerg-Immingham route
    Fredericia-Klaipeda route
    Copenhagen-Oslo route
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When you contact, please provide the following:

  • Power of Attorney (POA)
  • Your commodity codes
  • Incoterms
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DFDS prepares for the future EU-UK trade

Even though the UK has left the EU, there will be no changes to trade until the transition period ends on 31 December 2020. DFDS hopes that the negotiations about a trade agreement will allow the free flow of goods between the EU and the UK to continue. However, we are also preparing for a situation without a trade agreement as we have no guarantees that negotiations will lead to an agreement. We are currently working to inform you about how we can support you in your preparations for a situation without a trade agreement. The information will be published soon on this site.

In need of further assistance?

If you have any other questions, please feel free to contact your local DFDS office.

Find your local office

Book and track your cargo

DFDS Direct enables you to quote, book and track your shipments on any device. You are also able to upload customs declarations and manage other transport documentations, such as PODs, invoices and hazardous.

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