Logistics solutions
Why choose DFDS?
Transport services
Supply Chain
Industry
Contact & Support

DFDS Customs services

Keep your business moving

Splitscreen w icon 2

We can help you

Full-service UK entry and exit check

After 1 January, UK entry and exit mean more paperwork. You will need to get ready for customs declarations, sanitary references, safety and security control and more border inspections. Let us give you a Brexit readiness check and find out if you are all set for the new UK-EU relationship. We can also act as a Customs Broker, taking care of you and/or your customers’ Customs processes. Whatever your customs issue or degree of preparation – we can help.

Everything you need to know to keep your business moving

From January the 1st 2021 customs clearance declarations are required on every consignment moving between the UK and the EU. Three of our experts describe everything you need to know to keep your business moving.

Booking list

Smooth customs clearance with DFDS Direct

Experience hassle-free customs clearance with DFDS Direct, our online logistics platform that supports import and export in and out of the UK. You can easily manage the required customs documents to ensure a seamless flow of goods.

Get started
Brexit - truck

Q&A: Your top Brexit questions answered

What has changed? What is DFDS doing to avoid congestion and slow check-in at ports? Do unaccompanied trailers require a Security & Safety declaration? How can you prepare for UK border control?

Get your answers now
DFDS trucks

Where are the goods coming from and going?

The new EU-UK border rules can be a jungle and what applies depends on your function and location. One thing is certain: you need to make sure that you have an Economic Operator Registration and Identification number (EORI) number. You also have to submit customs documents. Find out what else you need to do with our tailored checklists.

General checklists and guides
Full size route map, Light, no legend

The most reliable freight shipping network

Fast and reliable point to point transport, advanced logistics, or a ferry cruise: our unique network consists of 35 logistics locations, 55 ferries, 8 port terminals, 9000 trailer and container units, 24 routes, and 8,000+ ferry and logistics experts with local know-how across Europe and Turkey.

VIEW "FULL SIZE" ROUTE MAP

DFDS as a Customs Broker

DFDS Truckdriver Mobil 2018

DFDS is an EU certified AEO customs operator

The certification approves DFDS to officially handle customs clearance services for all countries we offer customs services. It means that we have much easier customs processes. We can help you with everything from simple import and export declarations to acting as a Customs Broker, where companies give us power of attorney to do all their customs work for them.

What we need to do your Customs work

You must sign a representation agreement giving us power of attorney before we start working for you. Once this agreement is in place, you provide us with commercial invoices and packing lists and description of the cargo. We will be in close contact to ensure all the paperwork is in order and your goods can keep moving.

Note: if you want us to handle your customs, please take care that we have all relevant information available no less than 24 hours before we import or export your goods.

Wifi onboard DFDS ferry

Contact us

Email your local customs team of your respective country of origin to state what goods you wish to declare and where.

  1. Belgium
  2. France
  3. Germany
  4. The UK
  5. The Netherlands
  6. Norway
  7. Sweden
  8. Denmark:
    Esbjerg-Immingham route
    Fredericia-Klaipeda route
    Copenhagen-Oslo route
Brexit Gothenburg icon final

Documents

When you contact us, please provide the following:

  • Power of Attorney (POA)
  • Your commodity codes
  • Incoterms
Customer Service at DFDS

New customer?

Specify your transport needs and we will get back to you with a quote

Freight shippingPassenger ferriesAbout us
Logistics solutionsCustoms services
DFDS Whistle-blower systemCookiesLegal