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Why choose DFDS?
Transport services
Supply Chain
Contact & Support

Customs services

Smoother customs handling
Smoother customs handling
No need for customs specialist
No need for customs specialist
One point of contact
One point of contact
Assistance in your language
Assistance in your language

AEO certified customs clearance

DFDS is an EU certified AEO customs operator.

The certification approves DFDS to officially handle customs clearance services for all countries we offer customs services in.

Note: if you want us to handle your customs, please take care that we have all relevant information available no less than 24 hours before we import or export your goods.

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Contact us

Email your local customs team of your respective country of origin to state what goods you wish to declare and where.

  1. Belgium
  2. France
  3. The UK
  4. The Netherlands
  5. Norway
  6. Sweden
  7. Denmark:
    Esbjerg-Immingham route
    Fredericia-Klaipeda route
    Copenhagen-Oslo route
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When you contact, please provide the following:

  • Power of Attorney (POA)
  • Your commodity codes
  • Incoterms
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DFDS prepares for the future EU-UK trade

The UK has left the EU, with the transition period ending 31 December, 2020. After this date, cargo moving between the UK and the EU will have to undergo customs formalities and border control. This site is updated with the latest information on how to trade in and through the UK after 1 January, 2021.

Learn more

In need of further assistance?

If you have any other questions, please feel free to contact your local DFDS office.

Find your local office

Book and track your cargo

DFDS Direct enables you to quote, book and track your shipments on any device. You are also able to upload customs declarations and manage other transport documentations, such as PODs, invoices and hazardous.

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