Why choose DFDS?
Contact & Support
DFDS is an EU certified AEO customs operator.
The certification approves DFDS to officially handle customs clearance services for all countries we offer customs services in.
Note: if you want us to handle your customs, please take care that we have all relevant information available no less than 24 hours before we import or export your goods.
When you contact, please provide the following:
Even though the UK has left the EU, there will be no changes to trade until the transition period ends on 31 December 2020. DFDS hopes that the negotiations about a trade agreement will allow the free flow of goods between the EU and the UK to continue. However, we are also preparing for a situation without a trade agreement as we have no guarantees that negotiations will lead to an agreement. We are currently working to inform you about how we can support you in your preparations for a situation without a trade agreement. The information will be published soon on this site.
If you have any other questions, please feel free to contact your local DFDS office.
DFDS Direct enables you to quote, book and track your shipments on any device. You are also able to upload customs declarations and manage other transport documentations, such as PODs, invoices and hazardous.