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DFDS Customs services

Keep your business moving

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Your single destination for customs clearance

Need help navigating the complexities of the post-Brexit trading partnership between the UK and the EU? As an AEO-certified customs operator, we offer you:

  • End-to-end solution for customs clearance between the UK and the EU
  • Seamless transportation of your goods with secure and timely delivery
  • Hassle-free digital process for handling paperwork
  • Consultation on navigating the complexity of new import and export laws
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Extension to Border Control implementation – 11th March 2021

Many of you will be aware that the UK Government issued a statement on 11 March revising the timeline for the implementation of some of the border requirements for import cargo from the EU following the end of transition. These changes are highlighted below:-

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Where are the goods coming from and going?

The new EU-UK border rules can be a jungle and what applies depends on your function and location. One thing is certain: you need to make sure that you have an Economic Operator Registration and Identification number (EORI) number. You also have to submit customs documents. Find out what else you need to do with our tailored checklists.

General checklists and guides

DFDS as a Customs Broker

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DFDS is an EU certified AEO customs operator

The certification approves DFDS to officially handle customs clearance services for all countries we offer customs services. It means that we have much easier customs processes. We can help you with everything from simple import and export declarations to acting as a Customs Broker, where companies give us power of attorney to do all their customs work for them.

What we need to do your Customs work

You must sign a representation agreement giving us power of attorney before we start working for you. Once this agreement is in place, you provide us with commercial invoices and packing lists and description of the cargo. We will be in close contact to ensure all the paperwork is in order and your goods can keep moving.

Note: if you want us to handle your customs, please take care that we have all relevant information available no less than 24 hours before we import or export your goods.

Everything you need to know to keep your business moving

From January the 1st 2021 customs clearance declarations are required on every consignment moving between the UK and the EU. Three of our experts describe everything you need to know to keep your business moving.

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Q&A: Your top Brexit questions answered

What has changed? What is DFDS doing to avoid congestion and slow check-in at ports? Do unaccompanied trailers require a Security & Safety declaration? How can you prepare for UK border control?

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The most reliable freight shipping network

Fast and reliable point to point transport, advanced logistics, or a ferry cruise: our unique network consists of 35 logistics locations, 55 ferries, 8 port terminals, 9000 trailer and container units, 24 routes, and 8,000+ ferry and logistics experts with local know-how across Europe and Turkey.

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