Website and language
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Routes and schedules
Terminal services
Customer centre
SAILING-TIME 90 minutes
00:45
02:40
04:10
05:50
07:40
09:10
10:35
12:25
13:45
15:10
17:00
18:20
19:50
21:35
23:05
00:45
02:40
04:10
05:50
07:40
09:10
10:35
12:25
13:45
15:10
17:00
18:20
19:50
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-
00:45
-
-
-
07:40
09:10
-
12:25
13:45
15:10
17:00
18:20
19:50
21:35
23:05
Driver-accompanied transport: 1 hour prior
Unaccompanied trailers*: 2 hours prior
Hazardous units: 2 hours prior
Abnormal loads: 2 hours prior
Livestock: 2 hours prior
*see procedure for drop-off and collection of unaccompanied trailers

During the busy periods, a limited amount of vessel space will be available to freight customers who are willing to pay an additional fee of €20 or £20 to depart on an earlier sailing.

Our new Freight Ferry Alerts app gives you live updates on the Eastern Channel and check-in status for sailings between Dover-Calais. It is available in 10 languages for iPhone and Android.

We have worked to improve our security by installing double security fencing to the whole perimeter of the Calais terminal, which complies with the ISPS regulations. Therefore, along with the additional number of security personnel and improved camera systems, DFDS continue to support prevention of clandestine activity as much as we possibly can. You can see more information below:

We know that shipping hazardous goods can be an administrative burden. It shouldn’t be - which is why we offer the following:
• Hazardous DGN pre shipment advisement service
• Hazardous labels available to purchase at the port

Booking
Freight bookings
dover.freightbookings@dfds.com
Customer service
Freight customer service
dover.freightcustomerservices@dfds.com
Sales
Freight sales
Eastern Docks, Dover
Kent
CT16 1JA
United Kingdom
24 hours a day, 7 days a week

Booking
Freight bookings
dover.freightbookings@dfds.com
Customer service
Freight customer service
easternchannel.serviceclientfret@dfds.com
Sales
Freight sales
Terminal Car Ferry
Gare Maritime Est F-62100
Calais
France
24 hours a day, 7 days a week

Our dedicated Road Kings facility offers all the following benefits:
The MGO BAF, or Marine Gas Oil Bunker Adjustment Factor, compensates for fluctuations in the price of a ship's fuel.
If the price rises above a certain level, a surcharge will be applied. If the price drops below a certain level, a reduction in the surcharge will be applied.
The MGO BAF for the Eastern Channel is charged on a per unit basis. For further information or to request a monthly email update please contact the Eastern Channel Freight Sales department.

Explosives 1.1-1.6

Flammable gases 2

Flammable liquids 3

Flammable solids 4

Oxidizing substances 5.1

Toxic substances 6

Corrosive substances 8

Miscellaneous dangerous substances 9
Any request for exceeding dimensions will have to be subject to examination and approval by the technical department of the Port (48 hours before departure). Vehicles in excess of the dimensions below are classified as Out Of Gauge and are subject to Port's approval.
Please note that if the minimum ground clearance is below 0.3m, please email dover.fbookings@dfds.com for guidance as approval may be required.
For an OOG form, please click on the link: www.doverport.co.uk/ferry/abnormal-load-notification

Specify your transport needs and we will get back to you with a quote.