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Copenhagen - Oslo

Travel guarantee

Family on the deck

2020 Travel Guarantee: Copenhagen - Oslo

At DFDS we’re thrilled to be welcoming customers back onboard our ships from Oslo to Frederikshavn and Copenhagen and we’re doing everything we can to ensure you arrive at your destination relaxed and ready to enjoy your holiday. We’ve introduced several measures onboard including staggered boarding and disembarkation, social distancing and the wearing of masks in public areas.

We understand that plans might change which is why we’ve introduced our Travel Guarantee.

- The travel guarantee applies on all travels with departure before 31. December 2021.
- You can change to a new date with departure until 30. September 2022.

Contact us at least 24 hours before your trip to rebook for free.

  • If your original departure is more than one week into the future, contact should be made by e-mail. DK: dkinfo@dfds.com / NO: kundeservice@dfds.com
  • If your original departure is in less than one week, contact should be made by phone

Contact us at least 24 hours before your trip to rebook for free.

  • To re-book København-Oslo and Frederikshavn-Oslo call +45 3342 3000
  • To re-book Oslo-København and Oslo-Frederikshavn call +47 2162 1340

Existing DFDS Credit Customers

For all customers that took travel credit with us in 2020 or 2021 and have had this extended, your credit is now valid to be redeemed up to the 15th September 2022.

Re-bookings are valid for travel up to 30 September 2022. Extended travel credit vouchers are non-refundable and cannot be exchanged for cash. For all customers that booked before the 11 March 2020, DFDS will not extend your travel credit without your prior consent.

Terms and Conditions

  • Re-bookings must be made more than 24 hours before outward departure date.
  • Valid only for transportation and mini cruise products.
  • Excludes Hotel Break Package bookings provided directly by DFDS
  • Standard terms & conditions will apply for the relevant ticket type purchased when cancelled within 24 hours.
  • Re-bookings cannot be managed via your online account and must be requested via our Customer Care department.
  • For re-bookings, customers must pay the difference in fare for the new date. Subject to availability.
  • Subject to DFDS General Booking Terms and Conditions of Carriage
  • DFDS has right to remove this guarantee at any time. Only bookings made during the promotion of this guarantee will be deemed valid for free flexible rebooking to any date before 30 September 2022.

For more information about the Travel Guarantee on our Amsterdam-Newcastle and UK-France routes, please click here.

For more information about the Travel Guarantee on our Baltic routes, please click here.

Europes`s Leading Ferry Operator - WTA Nominee 2021

WIODĄCY OPERATOT PROMOWY W EUROPIE W 2021

Dziesiąty rok z rzędu zostaliśmy nominowani w prestiżowym plebiscycie World Travel Awards! Chcielibyśmy wygrać, ale potrzebujemy Twojej pomocy - wspieraj nas swoim głosem!

Zostaliśmy również nominowani w kategorii na najlepszą stronę internetową Wiodącego Operatora Promowego 2021 i możesz na nas głosować tutaj.  

GŁOSUJ NA NAS 
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