Question 1

Why choose DFDS for transport services?

Accepted Answer

As Northern Europe's largest integrated shipping and logistics company, DFDS offers extensive network coverage and deep industry expertise to transport goods efficiently. We provide flexible, cost-effective, and reliable door-to-door transport and supply chain solutions – for full and part loads, ambient or temperature-controlled transport – tailored to the needs of producers across a wide range of industries.

Question 2

What types of transportation services does DFDS offer?

Accepted Answer

DFDS handles over one million shipments annually, supported by a fleet 9,700+ trailers, containers, swap bodies, and trucks – including 125 electric trucks. Our logistics network spans 39 service locations. Our customers also benefit from access to 28 ferry routes with fixed schedules, over 600 weekly departures, 56 ferries, and 7 DFDS-operated terminals.

Question 3

How quickly can shipments be delivered?

Accepted Answer

Delivery times vary depending on the type of goods and the destination. Contact our expert team for a quote and receive an estimated delivery time tailored to the transport requirements.

Question 4

What are logistics and transport services?

Accepted Answer

Logistics services involve the managing and moving of goods from one location to another. This includes selecting appropriate transport modes, optimising delivery routes, and coordinating shipments.

Question 5

What does a logistics and transport company do?

Accepted Answer

A logistics and transport company manages the flow of goods across the supply chain. This includes coordinating transport, warehousing, inventory management, and delivery. The main goal is to improve efficiency, reduce costs, and ensure secure, reliable operations.

Question 6

What are the four types of transportation in logistics?

Accepted Answer

The four modes of transportation are road, rail, air, and sea. Road is often used for its flexibility over short distances, while rail is ideal for transporting bulk goods across longer routes. Air transport is chosen for fast, high-value cargo, and sea freight is best suited for large, international shipments.

Question 7

Warum sollten Sie sich für DFDS als Transportdienstleister entscheiden?

Accepted Answer

Als größtes integriertes Transport- und Logistikunternehmen Nordeuropas bietet DFDS ein umfangreiches Netzwerk und fundierte Branchenkenntnisse für den effizienten Transport von Gütern. Wir bieten flexible, kostengünstige und zuverlässige Tür-zu-Tür-Transport- und Lieferkettenlogistik – für Voll- und Teilladungen, bei Raumtemperatur oder temperaturgeführte Transporte – zugeschnitten auf die Bedürfnisse von Herstellern aus einer Vielzahl von Branchen.

Question 8

Welche Arten von Logistikdienstleistungen bietet DFDS an?

Accepted Answer

DFDS wickelt jährlich über eine Million Sendungen ab und verfügt über eine Flotte von mehr als 9.700 Trailern, Containern, Wechselbehältern und Lkw – darunter 125 Elektro-Lkw. Unser Logistiknetzwerk umfasst 39 Standorte. Unsere Kunden profitieren außerdem vom Zugang zu 28 Fährrouten mit festen Fahrplänen, über 600 wöchentlichen Abfahrten, 56 Fähren und 7 von DFDS betriebenen Terminals.

Question 9

Wie schnell können Sendungen zugestellt werden?

Accepted Answer

Die Lieferzeiten variieren je nach Art der Güter und dem Bestimmungsort. Kontaktieren Sie unser kompetentes Team für ein Angebot und erhalten Sie eine auf die Transportanforderungen zugeschnittene voraussichtliche Lieferzeit.

Question 10

Was sind Logistik- und Transportdienstleistungen?

Accepted Answer

Logistikdienstleistungen umfassen die Verwaltung und den Transport von Gütern von einem Ort zum anderen. Dazu gehören die Auswahl geeigneter Transportmittel, die Optimierung von Routen und die Koordination von Sendungen.

Question 11

Was macht ein Logistik- und Transportunternehmen?

Accepted Answer

Ein Logistik- und Transportunternehmen verwaltet den Warenfluss entlang der gesamten Lieferkette. Dazu gehören die Koordination von Transport, Lagerhaltung, Bestandsverwaltung und Lieferung. Das Hauptziel besteht darin, die Effizienz zu steigern, Kosten zu senken und einen sicheren, zuverlässigen Betrieb zu gewährleisten.

Question 12

Welche vier Transportarten gibt es in der Logistik?

Accepted Answer

Die vier Transportarten sind Straße, Schiene, Luft und See. Die Straße wird aufgrund ihrer Flexibilität auf kurzen Strecken häufig genutzt, während die Schiene ideal für den Transport von Massengütern auf längeren Routen ist. Der Lufttransport wird für schnelle, hochwertige Fracht gewählt, und die Seefracht eignet sich am besten für große, internationale Sendungen.

Question 13

Will the ETS surcharge be waived if Decarbonised Solutions is purchased?

Accepted Answer

With either direct or indirect insetting, our customers can achieve real CO2e reductions within own supply chain. Our carbon emission reductions are generated in our own transport network, for example by using low-emission fuels in our vessels.

DFDS can offer up to 86% CO2e reductions WtW (thanks to ISCC/RSB certified biofuel) compared to heavy fuel oil (HFO)
DFDS will waive all or part of the ETS cost related to the seaborn transport, based on the percentage of emission reductions achieved through insetting.
The emissions reduction process is reviewed by an independent external party.

Explore our solutions

Question 14

What is DFDS doing to lower carbon emissions?

Accepted Answer

We are constantly optimising our vessel operations, including adjusting speed, streamlining schedules, reducing turnaround times at terminals, and implementing technical upgrades. In 2024, we achieved a 5% reduction in tank-to-wake carbon dioxide emissions across our freight shipping network. Our Vessels of Tomorrow programme is a key part of our new strategy. By 2030, we aim to have two methanol-powered, two electric, and two ammonia-fuelled vessels in operation.

Question 15

What are the compliance obligations for shipping companies under EU ETS?

Accepted Answer

As of 1 January 2024, shipping companies will monitor emissions in accordance with the revised monitoring plan that should be assessed by verifiers and approved by the administering authority.

Once per year, shipping companies must submit an emissions report for each of the ships under their responsibility, as well an emissions report at company level. All ship-level and company-level emissions reports must be verified by an accredited verifier by 31 March of the following year.

Once aggregated emissions data at company level have been verified and submitted to the administering authority, shipping companies must surrender the equivalent number of allowances in the Union Registry by 30 September of that year.

Question 16

If a company already offsets its emissions, would it have any effect on the amount of allowances?

Accepted Answer

No. Shipping companies will need to surrender (use) EU allowances (EUA) corresponding to the amount of aggregated emissions data at the company level to be reported under the EU ETS Directive. Carbon credits or certificates cannot be used for EU ETS compliance purposes.

Question 17

How are emissions monitored, reported and verified?

Accepted Answer

Shipping companies covered by the EU ETS are required to have an approved monitoring plan for monitoring and reporting annual emissions. Every year, companies must submit an emissions report for each of the ships under their responsibility, as well as an emissions report at the company level (aggregating the ship data to be reported for ETS purposes).

The data for a given year must be verified by shipping companies covered by the EU ETS. Shipping companies are also required to have an approved monitoring plan for monitoring and reporting annual emissions. Every year, companies must submit an emissions report for each of the ship under their responsibility, as well an emissions report at company level (aggregating the ship data to be reported for ETS purposes). The data for a given year must be verified by an accredited verifier by 31 March of the following year (or by 28 February if so requested by the administering authority). Once verified, companies must surrender (use) the equivalent number of allowances by 30 September of that year.

Shipping companies are subject to obligations under the MRV Regulation since 2018. Data must be reported through THETIS-MRV, a platform operated by the European Maritime Safety Agency (EMSA) which enables, among other benefits, the publication of reliable data on ships’ emissions.

Question 18

How will EU ETS revenues from the maritime sector be used?

Accepted Answer

The revised EU ETS provides dedicated support to accelerate the decarbonisation of the maritime sector through the Innovation Fund. The Innovation Fund could support a wide diversity of projects and innovative solutions in the maritime sector, across the whole sector, and at scale, including in relation to the production and uptake of renewable and low-carbon fuels.

Besides the Innovation Fund, all auction revenues attributed to EU Member States have to be used for climate-related purposes; and the list of these purposes has been expanded to explicitly cover measures to decarbonise the maritime sector. The list also includes the financing of climate action in vulnerable third countries, including adaptation to the impacts of climate change.

Question 19

Why ETS is being charged per lane metre vs per cargo ton?

Accepted Answer

Our ETS model is based on a charge per lane metre as we are selling our capacity on the basis of lane metres. The impact on our consumption and thereby our emission from weight is insignificant. Whether the last trailer on a full vessel is empty or loaded with max weight capacity will not change the bunker consumption at a level that we can even measure.

DFDS decides to follow the industry standard for RoRo activities which currently is reflecting the charge per lane metre.

Question 20

Who can purchase DFDS customs clearance services?

Accepted Answer

Any registered business with a company number can sign up for customs clearance representation with DFDS. The service is, however, not available to private individuals.

Question 21

How do I get started?

Accepted Answer

Simply fill out the contact form and we will contact you.

Question 22

Is customs clearance only available to DFDS customers?

Accepted Answer

No, you don’t have to be a DFDS customer to purchase our customs clearance services.

Question 23

Can I purchase customs clearance without purchasing transportation services?

Accepted Answer

Of course – our solutions are flexible according to your company's needs. Talk to one of our customs experts to find out how we can help you and what the advantages of using both customs clearance and transportation services can be.

Question 24

Do you need assistance with global customs clearance or only locally where DFDS has offices?

Accepted Answer

We can help with customs clearance worldwide. Our team of customs experts is experienced in customs clearance wherever in the world you need to transport goods.

Question 25

Can I manage my customs clearance online with DFDS?

Accepted Answer

Yes, if you sign up to our digital, online booking tool, DFDS Direct. With DFDS Direct, you can keep track of every shipment, customs documentation and information online when it suits you.

Question 26

Is DFDS a certified AEO operator, and what does it mean?

Accepted Answer

Yes, DFDS is a certified AEO operator. AEO status is a certified standard authorisation issued by customs administrations in the EU. It certifies that an economic operator has met certain standards in relation to safety, security, IT systems, compliance, financial solvency and professional competency.

Question 27

Will I be assigned one point of contact?

Accepted Answer

Yes, our customs clearance solution aimed at larger companies with complex customs clearance operations has a designated account manager to handle all communication directly with you.

Question 28

What about changes in customs clearance legislation?

Accepted Answer

We have teams of customs clearance experts that monitor and keep up to date with the latest changes in legislation for the countries you do business with.

Question 29

What are the benefits of DFDS handling both my customs clearance and supply chain logistics?

Accepted Answer

Consolidating supply chain logistics brings a range of efficiencies. By partnering with DFDS for full end-to-end logistics management, businesses gain greater visibility, reduced risk, and optimised goods flow across the entire supply chain. Contact our experts to learn more about the advantages.

Question 30

What types of vehicles can be transported?

Accepted Answer

Trailer and reefer trailer
ISO container(s), reefer container
Mobile machine (with tyres, not chains)
Industrial freight
Hazardous freight
Abnormal loads

Question 31

What types of hazardous goods can I ship?

Accepted Answer

Dangerous goods are allowed to be shipped depending on the class (Code UN).

Question 32

What are the maximum dimensions for vehicles?

Accepted Answer

Maximum length: 45 metres

Maximum width: 5 metres

Maximum weight: 13 tonnes per axle

Maximum height: 4.90 metres

Question 33

What are the dimensions for abnormal loads?

Accepted Answer

Maximum weight 130t (It's possible to load more, but it all depends on the freight unit, more information will be needed.)
Maximum height 5m
Maximum width 12m

Question 34

What types of vehicles can be transported?

Accepted Answer

All units must be self-drive.

Lorry freight
Vans freight

Question 35

Can I ship hazardous goods on this route?

Accepted Answer

Dangerous goods are not allowed to be shipped on this route.

Question 36

What are the maximum dimensions for vehicles?

Accepted Answer

Maximum length: 45 metres

Maximum width: 5 metres

Maximum weight: 13 tonnes per axle

Maximum height: 4.90 metres

Question 37

What are the dimensions for abnormal loads?

Accepted Answer

Maximum weight 40t
Maximum height 4m
Maximum width 2.75m

Question 38

What types of vehicles can be transported?

Accepted Answer

Trailer and reefer trailer
ISO container(s), reefer container
Mobile machine (with tyres, not chains)
Industrial freight
Hazardous freight
Abnormal loads

Question 39

What types of hazardous goods can I ship?

Accepted Answer

Dangerous goods are allowed to be shipped depending on the class (Code UN).

Question 40

What are the maximum dimensions for vehicles?

Accepted Answer

Maximum length: 45 metres

Maximum width: 5 metres

Maximum weight: 13 tonnes per axle

Maximum height: 4.90 metres

Question 41

What are the dimensions for abnormal loads?

Accepted Answer

Maximum weight 130t (It's possible to load more, but it all depends on the freight unit, more information will be needed.)
Maximum height 5m
Maximum width 12m

Question 42

Göteborg, Schweden

Accepted Answer

DFDS Arendal - Logistikbüro Hamneviksvägen 24 SE-418 79 Gothenburg Sweden

Dienstleistungen

Transporte per Kran/Hakenwagen
Containertransport mit Seitenlader und Fahrgestell
Lokale Verteilung
Sequenzausführung
Sondertransport
Lieferwagen
Erlaubnis zum Transport von ADR-Gütern und gefährlichen Abfällen

Kontakt

Tel: +46 (0)31-53 00 25

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