• Re-bookings must be made more than 24 hours before outward departure date.
• Standard terms & conditions will apply for the relevant ticket type purchased when cancelled within 24 hours.
• Re-bookings cannot be managed via your online account and must be requested via our Contact Centre on 0344 848 6090 for Dover to France and 0800 917 1201 for Newhaven to Dieppe.
• For re-bookings, customers must pay the difference in fare on the new date. Subject to availability.
• Excludes bookings paid via a voucher promotion including bookings paid with Tesco Clubcard Vouchers.
• Any ticket booked after the withdrawal of the promotion will not qualify for re-booking.
• Offer excludes tickets booked through, or by, coach operators.
• Insurance Premiums are non-refundable once outside 14 days cooling off period on which there has been no claim.
• DFDS reserve the right to amend or withdraw all elements of the promotion without prior notice.
• Subject to DFDS General Booking Terms and Conditions of Carriage
• DFDS has right to remove this guarantee at any time. Only bookings made during the promotion of this guarantee will be deemed valid for free flexible rebooking in 2021

• Re-bookings must be made more than 24 hours before outward departure date.
• Valid only for transportation and mini cruise products.
• Excludes Hotel Break Package bookings provided directly by DFDS
• Standard terms & conditions will apply for the relevant ticket type purchased when cancelled within 24 hours.
• Re-bookings cannot be managed via your online account and must be requested via our Customer Care department on 0344 848 6090 for Newcastle to Amsterdam.
• For re-bookings, customers must pay the difference in fare for the new date. Subject to availability.
• Excludes bookings paid via a voucher promotion including bookings paid with Tesco Clubcard Vouchers.
• Any ticket booked after the withdrawal of the promotion will not qualify for re-booking or refund.
• Offer excludes tickets booked through, or by, coach operators.
• Insurance Premiums are non-refundable once outside 14 days cooling off period on which there has been no claim.
• DFDS reserve the right to amend or withdraw all elements of the promotion without prior notice.
• Subject to DFDS General Booking Terms and Conditions of Carriage
• DFDS has right to remove this guarantee at any time. Only bookings made during the promotion of this guarantee will be deemed valid for free flexible rebooking in 2021.
• Travel for 2022 must be undertaken before 30 September 2022.

For mere information omkring DFDS Rejsegaranti på vores Baltiske ruter, klik her.

For mere information omkring DFDS Rejsegaranti på vores København – Oslo rute, klik her.