DFDS prevails through Brexit transition

Despite years of preparation, the post-Brexit period caused challenges and delays. Extensive form filling, extra inspections and other needs were impossible to foresee.

A range of factors including confusion over paperwork were responsible.

Easier customs processes

This is now becoming manageable. DFDS can offer clearance services that provide a much easier customs process.

Eddie Green is the head of DFDS's cold chain business unit. "From across England and Scotland, we transport seafood to UK ports, and then on to the continent. Brexit challenges caused long delays in the shipment of fresh fish that started in early January. These challenges included the requirements for health certificates, customs documentation, and introduction of new IT systems.

More staff

The IT systems are now workable. We have trained more staff to help customers with correct customs declarations.”

“Brexit is challenging and needed a lot preparation last year. There will be another challenging period in July when Border controls are fully implemented for goods entering the UK. But we'll keep our customers goods moving by working with them and the authorities."

Stock building ahead of Brexit boosted DFDS. We still have to see how Brexit will impact freight volumes on the North Sea routes to the UK.

Here is an overview of people, systems and processes we have in place to help our customers.