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For customers of our freight ferry services

Throughout Europe, countries are introducing temporary travel restrictions to limit the spread of the Covid-19 virus, and gain control of the situation. Due to national Covid-19 measures and travel restrictions, DFDS has suspended sailings on the Copenhagen-Oslo and Amsterdam-Newcastle routes and adapted passenger services on other routes.

However, all other routes in the Baltic Sea, the North Sea, the English Channel and the Mediterranean are continuing to operate on the basis of our normal schedules. The travel restrictions for passengers do not apply to lorry drivers as, so far, governments want the transport sector to keep operating.

This means that we will continue to service our driver accompanied trailer traffic as usual on the following routes:

Message from our CEO to our customers and partners

Important documents for drivers travelling to France

With immediate effect the following travel documents are now required for entry or transit through French territory: Health certificate, Authorization for travelling document and Company Work Certificate. This announcement follows the implementation of the French Prime Minister’s instruction of 18 March 2020, n°6149/SG, regarding the decisions made to tackle the spread of Covid-19.

Each driver entering French territory must have the completed certificate available to present to border control authorities in Dover, which is prior to the DFDS check-in. For your assistance please find a copy of the certificate attached for completion.

IMPORTANT REMINDER: Please ensure that your drivers have completed the certificate and ticked the appropriate box required by the French authorities for crossing the border before they arrive at the UK check-in.

Health certificateAuthorization for travelling document Company Work Certificate

For customers of our logistics services

DFDS’ logistics division will continue serving our customers as today and do our best to mitigate the consequences the situation has on our services. We will continue working with you on ensuring the efficiency of the supply chains to ensure as high delivery standards as possible in this extraordinary situation.

Keep yourself updated

We will continue monitoring the situation and update this site as soon as the situation changes. We recommend that you look at our website regularly for updates.

We will also continue doing our utmost to ensure our customers safe travels and safe and reliable transport of their goods and keep the supply chains operating for the benefit of our customers, and as requested by all governments.

To safeguard the health and well-being of everyone and limit the spread of the virus we are following the advice of WHO as well as national guidelines to protect our customers, partners and staff. The measures include regular washing and disinfection of hands, avoiding personal contact, keeping distance to other people, travel restrictions and other measures.

COVID-19: what measures is DFDS taking?

Check out which special procedures we have implemented on board our vessels, in our offices and in logistics services to fight the spread of the coronavirus.

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