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DFDS Ferry Terminals

DFDS Ferry Terminals

This section includes port addresses, directions, facilities and parking information for our DFDS terminals.

Newcastle terminal

Address

International Ferry Terminal

Royal Quays

North Shields, Tyne & Wear

NE29 6EE

United Kingdom

Opening Hours

24/7

Contact +44 191 293 6268

Newcastle terminal information

Address

International Passenger Terminal Royal Quays North Shields Tyne & Wear NE29 6EE

Find your way to and from the terminal in Newcastle

By car

From Newcastle City Center: Take A1 towards Morpeth and then A19 towards the Tyne Tunnel. On approach to the Tunnel, follow the International Ferry symbol onto the A187 towards North Shields. Continue along this road to the roundabout and take the second exit to the International Ferry Terminal, Royal Quays.

From the North: Head for the Tyne Tunnel via the A19 and then follow the directions as above.

From the South: Approach via A19 towards the Tyne Tunnel. Once through the Tunnel, join the A187 and proceed as above. Please note: Drivers approaching from the South should allow extra time during the summer months when the tunnel can be extremely busy.

By bus

Newcastle Central Station is about 20 minutes by bus from the port. We offer bus transfer to and from the terminal and Newcastle City Center.

By metro

There are 60 Metro stations throughout Tyne & Wear including Newcastle City Center and Newcastle Central Station. Take the yellow line to Percy Main station. The terminal is a 15-20 minute walk. Do not alight at North Shields as this is not the nearest station. Visit the Tyne and Wear Metro website for further information and timetables.

By train

With regular train services from major cities across the UK, Newcastle is within easy reach. For train times and fares please visit National Rail Enquiries.

Taxi service

You can book a taxi online with DFDS preferred taxi provider East Coast Taxis.

Car Parking

The car park at North Shields is operated by Port of Tyne. On arrival, follow the signs for the secure car park, which is located on the right hand side as you drive down the road. From here the International Passenger Terminal is only a short walk. If you need to drop people and luggage off first, do this directly outside the terminal before entering the car park.

Amsterdam (Ijmuiden) terminal

Address

Felison Terminal

Sluisplein 33

Ijmuiden, NL 1975 AG

The Netherlands

Opening Hours

24/7

Contact Information

+31 10 20 84 992

Amsterdam (IJmuiden) terminal information

Getting to the terminal in Amsterdam (Ijmuiden)

By bus

In co-operation with Brouwers, a local coach firm, we provide bus transfers between the terminal and Amsterdam City Center. On days of departure the buses leave the Centraal Station between 15.00 and 16.00.

From Departs Arrives (approx)
IJmuiden Ferry Terminal to Platforms C and D at Centraal Station 09:30 - 10:30 10:30 - 11:30
Platforms C and D at Centraal Station to IJmuiden Ferry Terminal 15:00 and 16:00 16:00 and 17:00

By car

When you are on the A9 coming from Amsterdam, Den Haag, Haarlem, or Alkmaar you take the turn to Ijmuiden. Then drive next to the channel and go right on the Pontplein so you still drive with the channel on your right. Drive under the viaduct and at the roundabout go right. Now you’re driving on the Halkade, follow this road until you arrive at the Felison Terminal.

By train

Trains are a less convenient mode of transport for getting to the terminal. The nearest train station to the port is Haarlem Central - you can then get a bus to IJmuiden. First, take bus 75 to Plein 1945 and then take bus 74 to the port.

Taxi service

As Ijmuiden is a small village there are not many taxis so it is best to order them in advance on 0031 (0) 251314422 or 0031 (0) 255 513838.

Please note: Taxi journeys are expensive in Holland - a taxi from the port into Amsterdam City center costs around €60 each way.

Copenhagen terminal

Address

DFDS Seaways Terminal

Dampfærgevej 32

2100 Copenhagen

Denmark

Opening Hours

Mon-Wed, 06:00-17:00

Thu, 09:00-17:00

Fri-Sat, 07:00-17:00

Sun, 09:00-17:00

Holidays, 09:00-17:00

Contact Information

+45 76 20 67 10

Copenhagen terminal information

Address

Dampfærgevej 30, 2100 København Ø Danmark

GPS coordinates: Lat: N 55º 42' 4.16" Long: E 12º 35' 43.46"

Find your way to the terminal in Copenhagen

From Copenhagen Airport (via Nørreport Station)

Take the metro from Copenhagen Airport towards Vanløse station. The metro trains run with few minutes intervals every day from terminal 3 at the airport. If you arrive at another terminal at the airport, take a free shuttle bus to terminal 3. It will take you 13 minutes to get to Nørreport Station from the airport.

Metro and train tickets can be bought from ticket machines and from the train ticket sales counters at the airport. Please note that the machines only accept coins and credit cards, not notes. You will need a ticket for 3 zones when travelling to the city center with the metro system.

From Nørreport Station we offer bus transfer to the Copenhagen terminal.

From Copenhagen City Center

We offer bus transfer from Nørreport Station to the Copenhagen terminal.

Find your way from the terminal in Copenhagen

To Copenhagen Airport (via Nørreport station)

Take advantage of the DFDS bus transfer from the Copenhagen terminal to Nørreport Station. From there it is possible to take the metro towards Copenhagen Airport.

The metro trains run with few minutes intervals every day. It will take you 13 minutes to get to Copenhagen Airport from Nørreport Station. Metro and train tickets can be bought from ticket machines. Please note that the machines only accept coins and credit cards, not notes. You will need a ticket for 3 zones when travelling to the airport.

To Copenhagen Tivoli (city center)

Take advantage of the DFDS bus transfer from the Copenhagen terminal to Tivoli.

Taxi service

You can find taxis just outside both Copenhagen Airport and the DFDS terminal. Otherwise, you can always order a taxi on (+45) 35 35 35 35.

The route between Copenhagen Airport and DFDS terminal takes around 30 minutes. It takes around 20 minutes to go by taxi to the city center from the airport. It takes around 10 minutes to go by taxy to the city center from the DFDS terminal.

Dover terminal

Address

Eastern Docks, Dover

Kent

CT16 1JA

United Kingdom

Opening Hours

24/7

Contact Information

+44 1304 874000

Dover terminal information

Dover terminal information

The terminal in Dover is one of the busiest ferry docks in the world and is very easy to find and to get to.

Please note: DFDS does not accept foot passengers on the Dover-Dunkirk route.

Address

The port of Dover Eastern Docks Sat Nav: CT16 1JA GPS coordinates: 51.129705, 1.311137

Find your way to the terminal in Dover

By car

Situated at the end of the A2 main road from London and close by the main M20 motorway from London, access to the terminal is clearly signposted on your arrival at Dover.

The terminal at Dover is open 24 hours a day, seven days a week. On arrival at the terminal just follow the signs through frontier control and then follow the signs for DFDS check-in booths. If you arrive without buying a ticket in advance, you still need to go through passport control.

Dart Charge

Payment for the Dartford Tunnel can no longer be paid on arr​ival at the crossing.
More information about paying for Dart Charge or to use this service.

Dunkirk terminal

Address

Port 5670 Terminal Car Ferry

Route de la Maison Blanche

F-59279 Loon-Plage

Dunkerque

France

Opening Hours

24/7

Contact Information

+33 328 289 535 dunkerque.supervisor@dfds.com

Dunkirk terminal information

Address

Terminal Car Ferry Route du Petit Denna Port 5625 F-59279 Loon-Plage Dunkerque, France GPS coordinates: 51º00.85N 002º11.86E.

Find your way to the terminal in Dunkirk

By car

From A25 Lille: Join the A16, direction Calais.

From A16 Dunkerque/Belgium: Take exit 53 (24). Follow signs ‘Port Rapide/Car Ferry’.

From St Omer: The D600 crosses the A16 direct to the Terminal. From Dunkerque Center: Follow signs for Calais - either A16 to exit 53 (24) or on RN1 follow signs to ‘Loon Plage/Car Ferry’.

Calais terminal

Address

Terminal Car Ferry

Gare Maritime Est F-62100

Calais

France

Opening Hours

24/7

Contact Information

+33 391 904 262

calais.freightoffice@dfds.com

Calais terminal information

Address

Gare Terminal Est 62100 Calais France

Find your way to and from the terminal in Calais

By car

The Port of Calais is directly connected to the European motorway network via two auto routes: The A26/E15 serves the center of France and provides access to Paris and Southern Europe. The A16/E40 feeds into the Benelux and Northern Europe motorway systems and the A16/E402 to Boulogne and Normandy.

Car parking

There is a free of charge public car park in front of the terminal building. Please advise that this is an unsecured car park and owners leave their vehicles there at their own risk. Cars can be parked near ticket office as there are staff in this area 24 hours a day.

Newhaven terminal

Address

Newhaven Ferry Port, Rail Approach

Newhaven, East Sussex

BN9 0DF

United Kingdom

Opening Hours

24/7

Contact Information

+44 1235 845 138

+44 7917 412 762

Newhaven.freightoffice@dfds.com

Newhaven.dutyofficer@dfds.com

Newhaven terminal information

Newhaven is the closest port to London, located on the south coast of England, at the mouth of the river Ouse. Newhaven ferry port is the easiest and closest link to Dieppe in France.

Address

Newhaven Ferry Port Railway Approach Newhaven, East Sussex BN9 0DF GPS coordinates: 550.793457, 0.053204

Find your way to and from the terminal in Newhaven

By car

Only 64 miles from London, 10 miles east of Brighton, or 15 miles west of Eastbourne. If travelling from Brighton, travel east along the A27 past Lewes and take the A26 to Newhaven. Once in Newhaven follow the signs to Newhaven Ferry Port.

By Bus

Regular buses (operated by South Coast Buses / Brighton & Hove) arrive and depart daily from Brighton, Peacehaven, Seaford, Bexhill, Folkestone, Dover, Rye, and Hastings. National Express also operates a regular coach service to and from Newhaven.

By Train

The train station is only yards from the terminal. Trains from Seaford and Lewes/Brighton, and national services run frequently between London and Newhaven.

Car parking

Both short-term and long-term parking facilities are available at the Newhaven Ferry Port. For further information about the car parking facilities available, please call +44 (0) 844 576 8836

Dieppe terminal

Address

Ferry Terminal 7

Quai Gaston Lalitte

76200 Dieppe

France

Opening Hours

Mon-Fri, 08:30-06:30

Sat-Sun, 09:00-06:30

Contact Information

+33 232 145 239

Dieppe.DutyOfficer@dfds.com

Dieppe terminal information

Connected to Paris and other major cities in France, Dieppe ferry port is popular for holiday makers. Dieppe is a historic city offering visitors a wide range of entertainment and leisure activities.

Address

Dieppe Ferry Port, 7 Quai Gaston Lalitte 76200 Dieppe France GPS coordinates: 49.93363, 1.08805

Find your way to and from the terminal

By car

Dieppe is only 121 miles northwest of Paris and 41 miles from Rouen. Follow the directions from Rouen city centre along the left bank of the River Seine out of the city and onto the N27. Upon crossing the A29 Motorway, follow the directions on the N27 towards Dieppe. The ferry terminal is well sign-posted from the edge of the town.

By bus

Regular bus services are operated from Dieppe to other major French towns and cities. A shuttle bus operates between Dieppe ferry terminal, town center and train station for a €2 fare (timetable includes Sundays & public holidays, shuttle bus only available during high season).

Monday to Sunday:
Departure from the ferry terminal at 15.00 Departure from the train station either at 16.00 or 17.00 depending on the day

By rail

The SNCF train station is located in the center of the town. Upon exiting the station, follow the road straight ahead with the quay on your right. Turn right at the Tourist Information Centre over 2 bridges and follow the harbour wall to your left. The Transmanche Ferry terminal is 500 yards away.

Paldiski terminal

Address

Paldiski terminal

Northern Port of Paldiski

Peetri 11, 76805

Paldiski

Estonia

Opening Hours

Monday- Wednesday, 18:00 – 22:00

Friday, 07:00 – 09:00

Saturday, 06:00 - 07.30 ; 18:00 - 22:00

Sunday, 18:00 – 22:00

Contact Information

+372 66 61 679

Paldiski.Checkin@dfds.com

Paldiski terminal information

Address

Northern Port of Paldiski DFDS OÜ Peetri 11 76805 Paldiski GPS: N 59°20,847' ; E 24°03,467E

Find your way to and from the terminal in Paldiski

The Port of Paldiski is on the Pakri peninsula, which is around 45 kilometers west of Tallinn. When travelling to the port follow the signs for Paldiski. Situated in a peninsula of north-western Estonia, the port in Paldiski connects Estonia to Sweden, providing access to both Scandinavia and the Baltic region.

Check In

Check-in opens 3 hours prior to departure and closes 90 minutes before sailing. When travelling to the port, please allow adequate time in order to complete the check-in process. A minimum of 90 minutes prior to the sailing departure time for our ferry crossings on our Baltic Sea routes.

Kiel terminal

Address

DFDS Germany ApS & Co. KG

Ostuferhafen 15

24149 Kiel

Germany

Opening Hours

N/A

Contact Information

+49 431 20976 444

Kiel terminal information

Address

Ostuferhafen 15 24149 Kiel Germany GPS coordinates: 54-190.00N 10-760.00E

Find your way to and from the terminal in Kiel

From Hamburg

Drive towards Flensburg via highway A7. At the highway triangle Bordesholm, from A7 head towards A215 Blumenthal/Kiel. Follow the road signs for Ostuferhafen/Klaipėda to exit highway A215. From this point on, follow the road signs.

From Flensburg

Drive towards Hamburg via highway A7. At the highway crossroad Rendsburg, from A7 head towards A210 Kiel/Bredenbek. At the highway crossroad Kiel-West, turn from A210 towards A215. Follow the road signs of Ostuferhafen/Klaipėda to exit highway A215. From this point on, follow the road signs.

By train

Head for the central railway station in Kiel, take the number 11 going toward Dietrichsdorf and get off at the Grenzstrasse bus stop. You can then take a taxi from the central station to Ostuferhafen which will cost approximately 12.00 Euro.

Check in

Check in opens 3 hours before scheduled departure and all passengers must be check in in 1 hour before departure.

Klaipeda terminal

Address

Central Klaipeda Terminal (CKT)

Baltijos av. 40

93270 Klaipeda

Lithuania

Opening Hours

24 hours a day, 7 days a week*

*During bank holidays, opening hours might vary.

Contact Information

+370 46 395243

+370 46 395242

+370 46 395284

Klaipeda terminal information

Address

Central Klipedos Terminal (CKT) 40, Baltijos Pr Klaipeda Lithuania GPS coordinates: LAT: N55o 41'03", Long: E21o 08'40"

Check-in

Closes 1 hour before departure (1.5 hours before departure for passengers travelling with vehicle).

Karlshamn terminal

Address

DFDS Seaways Karlshamn

Södra Stillerydsvägen

116SE-37431 Karlshamn

Sweden

Opening Hours

Delivery and pick-up of loose trailers:

24 hours a day, 7 days a week

Handling of containers and general cargo:

Mon-Fri, 07:00-16:00*

Sat-Sun, closed

*Opening hours may vary during bank holidays

Contact Information

+46 454 336 90

Check-in: +46 454 139 70

Karlshamn terminal information

Address

Södra Stillerydsvägen 116 374 93 Karlshamn Sweden

Find your way to the terminal in Karlshamn

By car

Drive towards Karlshamn West (Västra), Karlshamn’s ports (Hamnar).Turn off right on the first roundabout, continue 1.2 km. Turn off left (to Södra Stillerydsvägen), continue 1.2 km. The terminal building is in front of you. Passenger check-in is on the second floor.

Taxi service

A taxi from Karlshamns station to the ferry port costing approx. 100 SEK. Simply call a taxi using the free phone in the station building.

Check in

Sailings from Karlshamn depart at 18 and check in at Karlshamn Hamn opens at 15:00. All passengers must be checked in by 17:00.

Customer service

Opening hours: Monday - Friday: 08.00-16.30
Phone: +46 454 33680 E-mail: pax@dfds.com

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