Passengers with Reduced Mobility
Guidance for passengers with reduced mobility
DFDS is committed to making travel on our services as comfortable as possible for passengers with reduced mobility, disabilities and special needs.
Our team onboard and ashore have been provided with Disability Awareness Training to ensure the highest standards of care.
You are entitled to certain assistance both in port and onboard the ship. This includes assistance boarding and/or leaving the ferry, assistance with baggage and/or any specific medical equipment and assistance in making your way to the toilet facilities.
To help us make your journey as smooth and comfortable as possible, we need to know your requirements at your earliest convenience, ideally when you make your booking, but no later than two working days before you travel. We will always try our utmost to accommodate all requests for travel with us.
Accessible Travel with DFDS
Find all the information you need as a disabled passenger travelling on one of our DFDS ferries. Enjoy a relaxing ferry crossing armed with everything you need to know about our ports, cabins and onboard facilities so you can truly relax and begin your holiday with DFDS.
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Award Winning Ferry Crossings
We are proud to have been voted World’s Leading Ferry Operator 2022 at this year’s World Travel Awards for the 12th year in a row! We have also won Europe's Leading Ferry Operator 2012-2022 and World’s Best Ferry Operator Website 2021-2022.
Thank you to everyone who has supported us and voted for us for over 12 years. Let’s sail the seas together with world class service!