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Contact Us

Contact Us

DFDS is dedicated to helping our customers in every aspect of their travel. If you have a question or query, please visit our help centre to find an answer.

If you can't find the answer there, please choose a location from below and contact us by telephone/email or live chat.

Dover - Dunkirk/Calais
Query Telephone Email
Make a booking 0871 574 7235 dover.pax@dfds.com
Online assistance 0871 574 7223 dover.pax@dfds.com
Already booked? 0344 848 6090 dover.pax@dfds.com

Opening hours:

Mon-Fri: 8am-8pm

Sat-Sun: 8am-7pm

Christmas opening hours:
Tuesday - 24/12/2019 - 8am-2pm
Wednesday - 25/12/2019 Closed
Thursday - 26/12/2019 9am-5pm

Tuesday - 31/12/2019 - 8am-5pm
Wednesday - 01/01/2020 - 9am-5pm

All other days are open as usual

Calls cost 13p per minute plus your telephone company's access charge.

Newcastle - Amsterdam
Query Telephone Email
Make a booking 0871 522 9955 travel.sales@dfds.com
Online assistance 0871 522 9966 travel.sales@dfds.com
Already booked? 0344 848 6090 travel.sales@dfds.com

Opening hours:

Mon-Fri: 8am-8pm

Sat-Sun: 8am-7pm

Christmas opening hours:
Tuesday - 24/12/2019 - 8am-2pm
Wednesday - 25/12/2019 Closed
Thursday - 26/12/2019 9am-5pm

Tuesday - 31/12/2019 - 8am-5pm
Wednesday - 01/01/2020 - 9am-5pm

All other days are open as usual

Calls cost 13p per minute plus your telephone company's access charge.

Newhaven - Dieppe
Query Telephone Email
Make a booking 0800 917 1201 newhaven-dieppe@dfds.com
Online assistance 0800 917 1201 newhaven-dieppe@dfds.com
Already booked? 0800 9171201 newhaven-dieppe@dfds.com

Opening hours:

Mon-Fri: 8am-6pm

Sat: 8am-4pm

Sun: Closed

Christmas opening hours:
Tuesday - 24/12/2019 - 8am-3pm
Wednesday - 25/12/2019 Closed

Tuesday - 31/12/2019 - 8am-3pm
Wednesday - 01/01/2020 - Closed

All other days are open as usual

Other routes

For sailings between Copenhagen and Oslo, Karlshamn and Klaipeda, Kiel and Klaipeda, Kapellskär and Paldiski.

Query Telephone Email
Make a booking 0871 522 9955 travel.sales@dfds.com
Online assistance 0871 522 9966 travel.sales@dfds.com

Opening hours:

Mon-Fri: 8am-8pm

Sat-Sun: 8am-7pm

Christmas opening hours:
Tuesday - 24/12/2019 - 8am-2pm
Wednesday - 25/12/2019 Closed
Thursday - 26/12/2019 9am-5pm

Tuesday - 31/12/2019 - 8am-5pm
Wednesday - 01/01/2020 - 9am-5pm

All other days are open as usual

Calls cost 13p per minute plus your telephone company's access charge.

Groups Enquiries
Route Telephone Email Opening hours
Dover - Dunkirk/Calais 0871 522 9933 uk.groups@dfds.com Mon-Fri: 8:30am-5pm
Newcastle - Amsterdam 0871 522 9933 uk.groups@dfds.com Mon-Fri: 8:30am-5pm
Newhaven - Dieppe 0800 917 1201 resagroupes@dfds.com Mon-Fri: 8am-5pm
Other Routes 0871 522 9933 uk.groups@dfds.com Mon-Fri: 8:30am-5pm

Calls cost 13p per minute plus your telephone company's access charge.

Award Winning Ferry Crossings

We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2019!