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Contact Us
Contact Us
DFDS is dedicated to helping our customers in every aspect of their travel. If you have a question or query, please visit our help centre to find an answer.
If you can't find the answer there, please choose a location from below and contact us by telephone/email or live chat.
Dover - Dunkirk/Calais
Newcastle - Amsterdam
Newhaven - Dieppe
Other routes
Groups Enquiries
Customer Service
Contact our fantastic customer service team with any queries or concerns and they'll be happy to help.
For more information please click on the link below.
Passenger Information
Brexit Guarantee
Our Brexit Guarantee means if you book direct you can enjoy free cancellations on your DFDS booking.
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Preparing For Your Trip
In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.
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Timetables
Find relevant information regarding departure and arrival times here.
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Ferry Terminals
More information on all our ferry terminals.
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Pet Travel
When travelling with a vehicle you can bring your pet on board.
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Bus Transfers
More information on bus transfers.
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We Are Award Winning
We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2018!