Contact us

Query	Telephone	Email
Make a booking	0871 574 7235	dover.pax@dfds.com
Online assistance	0871 574 7223	dover.pax@dfds.com
Already booked?	0344 848 6090	dover.pax@dfds.com

Query	Telephone	Email
Make a booking	0871 522 9977	travel.sales@dfds.com
Online assistance	0871 522 9966	travel.sales@dfds.com
Already booked?	0344 848 6090	travel.sales@dfds.com

Query	Telephone	Email
Make a booking	+44(0)33 058 787 87 (from UK) or +33(0)809 541 890 (from France)	newhaven-dieppe@dfds.com
Online assistance	+44(0)33 058 787 87 (from UK) or +33(0)809 541 890 (from France)	newhaven-dieppe@dfds.com
Already booked?	+44(0)33 058 787 87 (from UK) or +33(0)809 541 890 (from France)	newhaven-dieppe@dfds.com

Opening hours:

Mon-Fri: 8am-4pm

Sat: closed

Sun: Closed

Calls cost 13p per minute plus your telephone company's access charge.

Query	Telephone	Email
Make a booking		travel.sales@dfds.com
Online assistance	0871 522 9966	travel.sales@dfds.com

Route	Telephone	Email	Opening hours
Dover - Dunkirk/Calais	0871 522 9933	uk.groups@dfds.com	Mon-Fri: 8:30am-5pm
Newcastle - Amsterdam	0871 522 9933	uk.groups@dfds.com	Mon-Fri: 8:30am-5pm
Newhaven - Dieppe	+33(0)809 541 892	resagroupes@dfds.com	Mon-Fri: 8am-5pm
Other Routes	0871 522 9933	uk.groups@dfds.com	Mon-Fri: 8:30am-5pm

Calls cost 13p per minute plus your telephone company's access charge.

Information about COVID-19

COVID-19 Latest Updates

Find all the latest updates regarding COVID-19 here

COVID-19 FAQs

Read all FAQs around Covid-19 here

Customer Service

Contact our fantastic customer service team with any queries or concerns and they'll be happy to help.

For more information please click on the link below.

Frequently Asked Questions

Do you have a question for us? Check out our frequently asked questions page for all our customers' common queries

Passenger Information

Preparing For Your Trip

In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.

Timetables

Find relevant information regarding departure and arrival times here.

Ferry Terminals

More information on all our ferry terminals.

Passengers with Reduced Mobility

If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.