• Please have your passports ready for inspection at passport controls & the DFDS check-in point to ensure a speedy process
• Covid documentation should be to hand and ready for inspection at French passport control in Dover
• Keep up to date with live port and sailing information by checking this page and following us on Twitter @DFDSUKUpdates
• Bring water & snacks along with you in the event of long wait times at port
• Please exercise pets before arriving at port and ensure you have everything you need for their welfare
• Once in the assembly lanes waiting to board the ship keep up to date with the latest information via the departure board screens. DFDS representatives will also be available to help here

Watch our video to find out what to expect when travelling through Dover port.

Dart Charge – Payment arrangements at the Dartford Tunnel

Payment for the Dartford Tunnel can no longer be paid on arrival at the crossing. For more information to pay for Dart Charge or to use this service please click here.

Operation Stack

For more information about Operation Stack on the M20 when travelling to the Port of Dover please click here.

Coronavirus/COVID-19

Find all the latest updates regarding COVID-19 here.

• On arrival please join the tourist check-in via the DFDS check-in booths
• At check-in you will be issued with your lane hanger which displays the lane number you need to proceed to
• French Passport Controls - have your passport ready for inspection
• UK Border Force – have your passport ready for inspection
• Security – you may be called into the security hall for inspection or have a vehicle inspection
• Arrive at assembly lanes, keep an eye on departure screens and announcements for embarkation
• Boarding should commence 25-30 minutes before sailing
• You will be able to visit Duty Free Shop / toilets while your car is waiting in its lane
• A DFDS representative will direct you to the vessel.
• Once onboard follow the instructions of the car deck crew who will assist you where to park
• Take note of your deck number and the colour of stairwell into the passenger areas

Watch our video to find out what to expect when travelling through Calais port.

Find all the latest Newcastle-Amsterdam updates regarding COVID-19 here.

From 1 November the Tyne Tunnel will not be accepting cash. You can purchase a pre-payment card or pay online by midnight the day after your journey. Find out more here.

Please note sailings are subject to tidal restrictions.

Find all the latest Newhaven-Dieppe updates regarding COVID-19 here.