
Travel Disruption Advice
DFDS DOVER-FRANCE CUSTOMER ADVICE – TRAVELLING WHEN OPERATION STACK IS IN PLACE
DFDS check-in controls open 2 hours prior to the departure and close no later than 45 minutes prior to the scheduled departure. During busy periods we highly recommend all customers to allow 90 minutes to complete the check-in process on arrival at port. Customers are required to have your passports ready for inspection at Border and check-in controls on approach to the terminal.
Passenger Information

Proudly named the World’s Leading Ferry Operator
And nominated again in 2025... but we need your help!
While we wait to hear the results of the European award, you can already help us secure the World title too.
It only takes a couple of minutes, but your vote could make all the difference. Click below to cast your vote for DFDS as the World’s Leading Ferry Operator at the 2025 World Travel Awards. Thank you!