Travelling with a vehicle onboard

All passengers must present relevant documents upon arrival to the terminal. These may include a valid physical passport, booking confirmation, documents for vehicle or pet travel, and/or other required documents, depending on the rules and regulations of country you are travelling to.

The car check-in at the port of Dover, Dunkirk, Calais, Newhaven & Dieppe is very well signposted. First, drive to the check-in counter and keep your ID card / passport, if applicable, your visa and the booking confirmation ready. Once checked in you will proceed through security and drive onto the ship where our staff will instruct you and ensure that you place your vehicle correctly.

Check in times:

Dover - Dunkirk/Calais Check in typically closes 60 minutes prior to the scheduled departure time. In high season we advise customers to allow 120 minutes before check in closes to pass through all controls. Check in will close promptly, therefore, we advise customers to allow plenty of time prior to departure to pass through all controls. Please note check in & departure times are based on local time.

Dunkirk/Calais - Dover Check in typically closes 60 minutes prior to the scheduled departure time. In high season we advise customers to allow 120 minutes before check in closes to pass through all controls. Check in will close promptly, therefore, we advise customers to allow plenty of time prior to departure to pass through all controls. Please note check in & departure times are based on local time.

Newhaven - Dieppe Check in closes 45 minutes prior to the scheduled departure time, therefore check in will close promptly. In high season we advise customers to allow 90 minutes before check in closes to pass through all controls. Please note check in & departure times are based on local time.

Dieppe - Newhaven Check in closes 45 minutes prior to the scheduled departure time, therefore check in will close promptly. In high season we advise customers to allow 90 minutes before check in closes to pass through all controls. Please note check in & departure times are based on local time.

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Standard car: Up to 1.85m Height x 5m Length
High car: Up to 2.2m Height x 6m Length
Large/Heavy car (Newhaven Dieppe only): Up to 2.7m Height x 7m Length

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m Height x 5m & Up to 4m Height x 8m Length
Trailer: Up to 4m Height x 5m & Up to 4m Height x 8m Length

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m in Height x 2m in Length
Trailer: Up to 4m in Height x 5m in Length & Up to 4m in Height x 8m in Length
Caravan: Up to 4m in Height x 5m in Length & Up to 4m in Height x 8m in Length

Important information: For safety reasons, we do not have electricity for caravans onboard. Gas bottles with a maximum weight of 47 kg are allowed per caravan trailer, of which at least one must be connected to a consumer device such as a refrigerator. The transportation of gas cylinders must always be stated at check-in. The price of a trailer is calculated per metre. No cargo may be carried in the trailer.

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Minibus: Up to 4m Height x 7m Length
Minibus: Up to 4.2m Height x 7m Length (Newhaven Dieppe only)
Private van: Up to 4m Height x 6m Length
Large private van: Up to 4m Heigh x 7m Length
Extra large private van: Up to 4m Height x 10m Length < 3.5t

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m x 5m & Up to 4m Height x 8m Length
Trailer: Up to 4m x 5m & Up to 4m Height x 8m Length

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Small motorhome: Up to 4m Height x 7m in Length
Standard motorhome: Up to 4m Height x 10m in Length
Extra large motorhome: Up to 4m Height x 12m in Length (not applicable for Newhaven Dieppe route)

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m Height x 5m & Up to 4m Height x 8m Length
Trailer: Up to 4m Height x 5m & Up to 4m Height x 8m Length

Important information:
Gas bottles with a maximum weight of 47 kg are allowed per motorhome, of which at least one must be connected to a consumer device such as a refrigerator. The transportation of gas cylinders must always be stated at check-in.

For coaches with more than 20+ passengers you must contact our groups department who will be able to assist you further. Contact us here.

A maximum of 2 passengers are allowed to travel with this type of vehicle.

Motorcycle: Up to 2m in Height x 3m in Length
Motorcycle with sidecar: Up to 2m in Height x 2m in Length

A maximum 4 passengers; 2 passengers on the motorcycle and 2 passengers in the sidecar are allowed to travel with this type of vehicle.

If you are travelling with a trailer, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m in Height x 2m in Length
Trailer: Up to 4m in Height x 5m in Length

Onboard straps are provided to attach motorcycles. We recommend you use your own straps if necessary. The attachment is made by the motorcyclists themselves. Our staff are on request to help and control the proper attachment. A liability for possible damages cannot be accepted.

Bicycle: Up to 2m in Height x 2m in Length

Maximum 1 passenger per bicycle per booking on our Dover to France routes and Newhaven to Dieppe route, this includes electric bicycles. If you are travelling with a tandem bike, you can book 2 passengers on the same booking. Please note: your bicycle will need to be ridden through the port to reach check-in so excess luggage is not permitted. Pets must be secured in a vehicle for the duration of the crossing, so we are unable to permit pets travelling on a bicycle. If you are travelling with a child, you will need to contact our call centre.

If you are travelling with a trailer, please ensure you select this additionally at the time of booking.

Mini Trailer: Up to 2m in Height x 2m in Length

Electric Scooters, Segways, Hoverboards: These vehicles are by law not allowed on public roads or public land which includes ports; therefore we do not allow these as passenger vehicles and attempting to bring one of these onboard will result in refusal to travel.

All passengers must present relevant documents upon arrival to the terminal. These may include a valid passport, booking confirmation, documents for vehicle or pet travel, and/or other required documents, depending on the rules and regulations of country you are travelling to.

Vehicle passengers: The car check-in at the port of Amsterdam & Newcastle is very well signposted. First, drive to the check-in counter and keep your ID card / passport, if applicable, your visa and the booking confirmation ready. Once checked in you will proceed through security and drive onto the ship where our staff will instruct you and ensure that you place your vehicle correctly.

Check-in times:

Newcastle - Amsterdam Check-in closes 45 minutes prior to the scheduled departure time of 17:00, therefore check in will close promptly at 4:15. Please note: check in & departure times are based on local time.

Amsterdam - Newcastle Check-in closes 45 minutes prior to the scheduled departure time of 17:30, therefore check in will close promptly at 4:45. Please note: check in & departure times are based on local time.

Please note: If you're travelling in a sportscar or low clearance car, we recommend arriving at the car check-in 15 to 75 minutes after it opens, which is approx 14:00. During this time, our loading officers will be able to assist you in finding the best spots on the car deck for your vehicle, giving you and your vehicle a smoother experience.

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Standard car: Up to 1.85m Height x 5m Length
High car: Up to 2.2m Height x 6m Length

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m Height x 5m Length & Up to 4m Height x 8m Length
Trailer: Up to 4m Height x 5m Length & Up to 4m Height x 8m Length

Sports/ low clearance car: Up to 4m Height x 5m Length

For a smoother experience, if you're travelling in a sportscar or low clearance car, we recommend arriving at the car check-in 15 to 75 minutes after it opens. During this time, our loading officers will assist you in finding the best spots on the car deck for your vehicle.

More information regarding advanced check-in and boarding can be found here.

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m in Height x 2m in Length
Trailer: Up to 4m in Height x 5m in Length & Up to 4m in Height x 8m in Length
Caravan: Up to 4m in Height x 5m in Length & Up to 4m in Height x 8m in Length

Important information: For safety reasons, we do not have electricity for caravans onboard. Gas bottles with a maximum weight of 47 kg are allowed per caravan trailer, of which at least one must be connected to a consumer device such as a refrigerator. The transportation of gas cylinders must always be stated at check-in. The price of a trailer is calculated per metre. No cargo may be carried in the trailer.

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Small motorhome: Up to 4m Height x 7m Length
Standard motorhome: Up to 4m Height x 10m Length

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m Height x 5m Length & Up to 4m Height x 8m Length
Trailer: Up to 4m Height x 5m Length & Up to 4m Height x 8m Length

Important information: Gas bottles with a maximum weight of 47 kg are allowed per motorhome, of which at least one must be connected to a consumer device such as a refrigerator. The transportation of gas cylinders must always be stated at check-in.

For coaches with more than 20+ passengers you must contact our groups department who will be able to assist you further. Contact us here.

A maximum of 2 passengers are allowed to travel with this type of vehicle.

Motorcycle: Up to 2m in Height x 3m in Length
Motorcycle with sidecar: Up to 2m in Height x 2m in Length

A maximum 4 passengers; 2 passengers on the motorcycle and 2 passengers in the sidecar are allowed to travel with this type of vehicle.

If you are travelling with a trailer, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m in Height x 2m in Length
Trailer: Up to 4m in Height x 5m in Length

Onboard straps are provided to attach motorcycles. We recommend you use your own straps if necessary. The attachment is made by the motorcyclists themselves. Our staff are on request to help and control the proper attachment. A liability for possible damages cannot be accepted.

Bicycle: Up to 2m in Height x 2m in Length

Maximum 1 passenger per bicycle; this includes electric bicycles. If you are travelling with a tandem bike, you can book 2 passengers. Please note: your bicycle will need to be ridden through the port to reach check-in so excess luggage is not permitted. Pets must be secured in a vehicle for the duration of the crossing, so we are unable to permit pets travelling on a bicycle. If you are travelling with a child you will need to contact our call centre.

If you are travelling with a trailer, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m in Height x 2m in Length

Electric Scooters, Segways, Hoverboards: These vehicles are by law not allowed on public roads or public land which includes ports; therefore we do not allow these as passenger vehicles and attempting to bring one of these onboard will result in refusal to travel.

There are restrictions in Jersey on vehicle dimensions permitted on the roads, and a permit may be required if your vehicle exceeds certain length, width, or weight limits. To ensure you meet the requirements, please see more information here

Please note: If you are traveling with a commercial vehicle or private vehicle and carrying goods, you are subject to DFDS's general Sea Freight Conditions of Carriage. For details, visit: DFDS Legal. Therefore, you must book through our Freight department, as commercial vehicles and goods cannot be accepted on a passenger ticket.

All passengers must present relevant documents upon arrival to the terminal. These may include a valid physical passport or valid ID, booking confirmation, documents for vehicle or pet travel, and/or other required documents, depending on the rules and regulations of country you are travelling to.

The car check-in at the port of Poole, Portsmouth, Jersey & St Malo is very well signposted. First, drive to the check-in counter and keep your ID card / passport, if applicable, your visa and the booking confirmation ready. Once checked in you will proceed through security and drive onto the ship where our staff will instruct you and ensure that you place your vehicle correctly.

Portsmouth - Jersey - Portsmouth

Recommended Arrival Time: Vehicles: 180 minutes before Departure. Foot Passengers: 90 minutes before departure

Check in for vehicle passengers closes 60 minutes prior to the scheduled departure time. Check-in for foot passengers closes 40 minutes prior to departure. Check in will close promptly, therefore, we advise customers to allow plenty of time prior to departure to pass through all controls. Please note check in & departure times are based on local time.

Jersey – St Malo - Jersey

Recommended Arrival Time: Vehicles: 180 minutes before Departure. Foot Passengers: 90 minutes before departure

Check in for vehicle passengers closes 60 minutes prior to the scheduled departure time. Check-in for foot passengers closes 40 minutes prior to departure. Check in will close promptly, therefore, we advise customers to allow plenty of time prior to departure to pass through all controls. Please note check in & departure times are based on local time.

Jersey – Poole - Jersey

Recommended Arrival Time: Vehicles: 180 minutes before Departure. Foot Passengers: 90 minutes before departure

Check in for vehicle passengers closes 60 minutes prior to the scheduled departure time. Check-in for foot passengers closes 40 minutes prior to departure. Check in will close promptly, therefore, we advise customers to allow plenty of time prior to departure to pass through all controls. Please note check in & departure times are based on local time.

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Standard car: Up to 1.85m Height x 5m Length
High car: Up to 2.2m Height x 6m Length

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m Height x 5m & Up to 4m Height x 8m Length
Trailer: Up to 4m Height x 5m & Up to 4m Height x 8m Length

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m in Height x 2m in Length
Trailer: Up to 4m in Height x 5m in Length & Up to 4m in Height x 8m in Length
Caravan: Up to 4m in Height x 5m in Length & Up to 4m in Height x 8m in Length

Important information: For safety reasons, we do not have electricity for caravans onboard. Gas bottles with a maximum weight of 47 kg are allowed per caravan trailer, of which at least one must be connected to a consumer device such as a refrigerator. The transportation of gas cylinders must always be stated at check-in. The price of a trailer is calculated per metre. No cargo may be carried in the trailer.

Please note: If you are traveling with a commercial vehicle or private vehicle and carrying goods, you are subject to DFDS's North Sea Freight Conditions of Carriage. For details, visit: DFDS Legal. Therefore, you must book through our Freight department, as commercial vehicles and goods cannot be accepted on a passenger ticket.

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Minibus: Up to 4m Height x 7m Length
Private van: Up to 4m Height x 6m Length
Large private van: Up to 4m Heigh x 7m Length
Extra large private van: Up to 4m Height x 10m Length < 3.5t

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m x 5m & Up to 4m Height x 8m Length
Trailer: Up to 4m x 5m & Up to 4m Height x 8m Length

Please ensure that you select the correct vehicle size, including all additions such as bicycle racks, tow bars, and roof racks, as we need to know the amount of space to set aside for you on the car deck. Vehicles declared incorrectly at the time of booking risk being refused boarding or may be subject to additional charges at the port.

Motorhome: Up to 2.35m Height x 7m in Length
Small motorhome: Up to 4m Height x 7m in Length
Standard motorhome: Up to 4m Height x 10m in Length

If you are travelling with a trailer or caravan, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m Height x 2m Length
Caravan: Up to 4m Height x 5m & Up to 4m Height x 8m Length
Trailer: Up to 4m Height x 5m & Up to 4m Height x 8m Length

Important information:
Gas bottles with a maximum weight of 47 kg are allowed per motorhome, of which at least one must be connected to a consumer device such as a refrigerator. The transportation of gas cylinders must always be stated at check-in.

For group bookings you must contact our groups department who will be able to assist you further. Contact us here.

A maximum of 2 passengers are allowed to travel with this type of vehicle.

Motorcycle: Up to 2m in Height x 3m in Length
Motorcycle with sidecar: Up to 2m in Height x 2m in Length

A maximum 4 passengers; 2 passengers on the motorcycle and 2 passengers in the sidecar are allowed to travel with this type of vehicle.

If you are travelling with a trailer, please ensure you select this additionally at the time of booking.

Mini trailer: Up to 2m in Height x 2m in Length
Trailer: Up to 4m in Height x 5m in Length

Onboard straps are provided to attach motorcycles. We recommend you use your own straps if necessary. The attachment is made by the motorcyclists themselves. Our staff are on request to help and control the proper attachment. A liability for possible damages cannot be accepted.

Bicycle: Up to 2m in Height x 2m in Length

Maximum 1 passenger per bicycle per booking on our Jersey & St Malo routes, this includes electric bicycles. If you are travelling with a tandem bike, you can book 2 passengers on the same booking. Please note: your bicycle will need to be ridden through the port to reach check-in so excess luggage is not permitted. If you are travelling with a child or a pet, you will need to contact our call centre.

If you are travelling with a trailer, please ensure you select this additionally at the time of booking.

Mini Trailer: Up to 2m in Height x 2m in Length

Electric Scooters, Segways, Hoverboards: These vehicles are by law not allowed on public roads or public land which includes ports; therefore we do not allow these as passenger vehicles and attempting to bring one of these onboard will result in refusal to travel.