Customer Service

COVID-19 FAQs

Read all FAQs around Covid-19 here

COVID-19 Latest Updates

Find all the latest updates regarding COVID-19 here

Travel Updates

Find the very latest travel and sailing updates here.

My Bookings

View and amend your bookings 24/7. Here it is also possible to print your booking confirmation.

Contact Us

DFDS customer service team will be happy to help you with any queries or concerns. Please don’t hesitate to get in touch.

Passenger Information

Preparing For Your Trip

In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.

Timetables

Find relevant information regarding departure and arrival times here.

Ferry Terminals

More information on all our ferry terminals.

Passengers with Reduced Mobility

If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.

Pet Travel

When travelling with a vehicle you can bring your pet on board.

Bus Transfers

More information on bus transfers.

Europes`s Leading Ferry Operator - WTA Nominee 2021

EUROPE’S LEADING FERRY OPERATOR 2021

We’ve been nominated as Europe’s Leading Ferry Operator at the prestigious World Travel Awards for the tenth year in a row! We’d love to win but we need your help – please support us with your vote! Voting closes on 1st of September. Thank you for your support.

We’ve also been nominated for World’s Leading Ferry Website 2021 which you can vote for here. 

Vote for us

DFDS Customer Service