DFDS Customer Service

Live Travel Updates

Find the very latest travel and sailing updates here.

My Bookings

View and amend your bookings 24/7. Here it is also possible to print your booking confirmation.

Contact Us

DFDS customer service team will be happy to help you with any queries or concerns. Please don’t hesitate to get in touch.

Preparing For Your Trip

In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.

Timetables

Find relevant information regarding departure and arrival times here.

Ferry Terminals

More information on all our ferry terminals.

Passengers with Reduced Mobility

If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.

Pet Travel

When travelling with a vehicle you can bring your pet on board.

Bus Transfers

More information on bus transfers.

DFDS ferry mobile app

The DFDS app is your ideal travel companion.

View live departures and arrival times
Access your booking pass
Keep up to date with the latest travel announcements
Follow your journey with your personalised itinerary
Find information about onboard facilities
Find directions to your DFDS terminals

Simply log into the app using your booking number to access these great features.

Nominee for Europes Leading Ferry Operator 2023

Behind Every Journey

We are proud to have been nominated as Europe’s Leading Ferry Operator 2023 by the World Travel Awards.  

This year, we’re taking a moment to celebrate and recognise the reasons why we continue to get nominated – and win this award – year after year… the amazing people behind every journey.  

Find out more