DFDS Customer Service

Seascape

COVID-19 FAQs

Read all FAQs around Covid-19 here

Seascape

COVID-19 Latest Updates

Find all the latest updates regarding COVID-19 here

Ferry from Newhaven-Dieppe

Travel Updates

Find the very latest travel and sailing updates here.

My booking onboard

My Bookings

View and amend your bookings 24/7. Here it is also possible to print your booking confirmation.

Contact us - staff

Contact Us

DFDS customer service team will be happy to help you with any queries or concerns. Please don’t hesitate to get in touch.

Passenger Information

Family on deck at sunset

Preparing For Your Trip

In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.

Timetables

Find relevant information regarding departure and arrival times here.

DFDS Pearl Seaways on the sea

Ferry Terminals

More information on all our ferry terminals.

DFDS Pearl Seaways ship at sea

Passengers with Reduced Mobility

If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.

Pet travel with DFDS

Pet Travel

When travelling with a vehicle you can bring your pet on board.

Bus transfers with DFDS

Bus Transfers

More information on bus transfers.

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Award Winning Ferry Crossings

We are Europe's Leading Ferry Operator 2012-2020 and the World's Leading Ferry Operator 2011-2020!