Customer Service | DFDS

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Ferry Routes

Mini Cruises

Experience

Customer Services

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Passenger ferries Freight shipping Logistics solutions

Ferry Routes

All of DFDS' ferry routes around Europe

All Ferry Routes

Copenhagen-Oslo

Amsterdam-Newcastle

Mini Cruises

All of DFDS' mini cruise routes around Europe

All Mini Cruises

Copenhagen Mini Cruise

Oslo Mini Cruise

Amsterdam Mini Cruise

Newcastle Mini Cruise

Experience

See all the luxurious experiences to be found onboard DFDS ferries and mini cruises

Onboard our Ferries

View all travel guides

Customer Services

Find answers to frequently asked questions, and reach our Customer Service Centre

Passenger Information

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Contact our customer service team with any queries or concerns and they'll be happy to help.

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FAQs

Frequently asked questions (FAQs) - if your question doesn't feature in this list feel free to get in touch with our customer service team.

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Terms and Conditions

See DFDS terms & conditions.

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Contact Us

DFDS customer service will be happy to help you regarding any queries or concerns. Please get in touch!

The Pearl Seaways ferry on the water

Ferry Terminals

More information on all our ferry terminals.

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Timetables

Find relevant information regarding departure and arrival times here.

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Bus Transfers

More information on bus transfers.

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Pet Travel

When travelling with a vehicle you can bring your pet on board.

DFDS are Europe's and World's Leading Ferry Operators

We Are Award Winning

We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2018!