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Here you will find all the information you need to contact DFDS customer service with any queries or concerns you might have.
For booking enquiries, information and online assistance on following routes:
North Sea: Copenhagen-Oslo and Amsterdam-Newcastle
Baltic routes: Kapellskär-Paldiski (Stockholm-Tallinn), Karlshamn-Klaipeda and Kiel-Klaipeda
Phone: +44 330 333 0245
E-mail: travel.sales@dfds.com
Opening hours: Monday-Friday: 08:00-20:00 (GMT), Saturday-Sunday: 08:00-19:00 (GMT)
Please note: If you are a resident in the United Kingdom, please visit the UK website for more information.
Phone: +45 33 42 30 10
E-mail: incoming@dfds.com
Opening hours: Monday-Friday: 09:00-16:30 (CET)
For booking enquiries, information and online assistance on the following routes:
English channel: Dover-Calais and Dover-Dunkirk
Phone: +44 208 127 8303
E-mail: dover.pax@dfds.com
Opening hours: Monday-Friday: 08:00-20:00 (GMT), Saturday-Sunday: 08:00-19:00 (GMT)
Please note: If you are a resident in the United Kingdom, please visit the UK website for more information.
Phone: +45 33 42 30 10
E-mail: incoming@dfds.com
Opening hours: Monday-Friday: 09:00-16:30 (CET)
For booking enquiries, information and online assistance on the following route:
Western channel route: Newhaven-Dieppe
Phone: +33 23 21 44 729
E-mail: newhaven-dieppe@dfds.com
Opening hours: Monday–Friday: 08:00–18:00 (GMT), Saturday: 08:00–16:30 (GMT)
Contact our fantastic customer service team with any queries or concerns and they'll be happy to help.
For more information please click on the link below.
Do you have a question for us? Check out our frequently asked questions page for all our customers' common queries
We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2019!