Contact Us

Our team at DFDS are dedicated to assist you throughout your journey with us and are on hand to answer any questions and provide you with any support needed.

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Opening hours for Customer Care

Monday - Friday: 08:00 - 17:30 GMT
Saturday: 09:00 - 17:00 GMT
Sunday: 10:00 – 14:00 GMT

May Bank Holidays:
Monday 1st 10:00 – 16:00 (GMT)
Monday 8th 10:00 -16:00 (GMT)
Monday 29th 10:00 -16:00 (GMT)

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Dover – Dunkirk/Calais Route

Telephone
Make a booking: +448715747235*
Already booked: +44344 8486090

*Calls to this number cost 13p per minute plus your telephone company's access charge.

Email
dover.pax@dfds.com

For groups of 20+ passengers
Monday – Friday: 09:00 – 17:00 GMT
Telephone: +448718820881
Email: uk.groups@dfds.com

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Amsterdam – Newcastle, Dunkirk – Rosslare, Baltic & Nordic Routes

Telephone
Make a booking: +448715229977*
Already booked: +443448486090

*Calls to this number cost 13p per minute plus your telephone company's access charge.

Email (except for Dunkirk - Rosslare) dover.pax@dfds.com

Email for Dunkirk - Rosslare customers: travel.sales@dfds.com

For groups of 20+ passengers
Monday – Friday: 09:00 – 17:00 GMT
Telephone: +448718820881
Email: uk.groups@dfds.com

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Newhaven – Dieppe Route

Opening hours
Monday - Friday: 08:00 - 16:00 CET
Saturday & Sunday: Closed

Telephone
Make a booking & Assistance: +443305878787 (from UK) or +33809541890 (from FR)

Email
newhaven-dieppe@dfds.com

For groups of 9+ passengers
Monday – Friday: 08:00 – 16:00 CET
Telephone: +33809451892
Email: resagroupes@dfds.com

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Remember to check our FAQs & Help Centre pages for all things Customer Service & booking related.