Contact us | DFDS

Contact Us

Want to book your travels for 2021? We have not yet released dates for bookings in 2021. Please sign up to our newsletter HERE, to ensure you’re notified once released.

For booking enquiries, information and online assistance on following routes:

North Sea: Copenhagen-Oslo and Amsterdam-Newcastle

Baltic routes: Kapellskär-Paldiski (Stockholm-Tallinn), Karlshamn-Klaipeda and Kiel-Klaipeda

Contact

Phone: +44 330 333 0245

E-mail: travel.sales@dfds.com

Opening hours: Monday-Friday: 09:00-17:00 (GMT), Saturday-Sunday: Closed.

Please note: If you are a resident in the United Kingdom, please visit the UK website for more information.

Group bookings

Phone: +45 33 42 30 10

E-mail: incoming@dfds.com

Opening hours: Monday-Friday: 09:00-16:30 (CET)

Want to book your travels for 2021? We have not yet released dates for bookings in 2021. Please sign up to our newsletter HERE, to ensure you’re notified once released.

For booking enquiries, information and online assistance on the following routes:

English channel: Dover-Calais and Dover-Dunkirk

Contact

Phone: +44 208 127 8303

E-mail: dover.pax@dfds.com

Opening hours: Monday-Friday: 09:00-17:00 (GMT), Saturday-Sunday: Closed.

Please note: If you are a resident in the United Kingdom, please visit the UK website for more information.

Group bookings

Phone: +45 33 42 30 10

E-mail: incoming@dfds.com

Opening hours: Monday-Friday: 09:00-16:30 (CET)

Information about COVID-19

COVID-19 Latest Updates

Find all the latest updates regarding COVID-19 here

COVID-19 FAQs

Read all FAQs around COVID-19 here

Customer Service

Contact our fantastic customer service team with any queries or concerns and they'll be happy to help.

For more information please click on the link below.

Frequently Asked Questions

Do you have a question for us? Check out our frequently asked questions page for all our customers' common queries

Passenger Information

Preparing for your Trip

In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.

Timetables

Find relevant information regarding departure and arrival times here.

Ferry Terminals

More information on all our ferry terminals.

Passengers with Reduced Mobility

If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.

Pet Travel

When travelling with a vehicle you can bring your pet on board.

Bus Transfers

More information on bus transfers.

World’s Leading Ferry Operator 2020

We’ve been nominated as the World’s Leading Ferry Operator at the prestigious World Travel Awards for the tenth year in a row! We’d love to win but we need your help – please support us with your vote and help us achieve ten years of world-class service!

We’ve also been nominated for World’s Leading Ferry Website 2020 which you can vote for here.

VOTE FOR US