Family on deck onboard Dover-France

PRICE PROMISE

Book directly through DFDS and save

If you book your ferry crossing directly with us, we will provide you with the best possible price. This is exactly our Price Promise.

If you book a ferry with us, but you find a cheaper offer for that ferry crossing elsewhere and let us know within 24 hours after booking, we will refund the difference and give you an additional 10% discount on that ferry crossing.

Check the terms of our Promise price.

How to apply for a refund of the difference:

  • Make a reservation directly through the DFDS website
  • Take a screenshot of the site that offers your ferry crossing for a lower price
  • Read the FAQs below to make sure you have all the information you need to apply for a refund
  • Fill out the form below up to 24 hours after booking with DFDS
  • Send a screenshot to pricepromise@dfds.com

Submit your claim form

Frequently asked questions

WTA Winner 2022

Award Winning Ferry Crossings

We are proud to have been voted World’s Leading Ferry Operator 2022 at this year’s World Travel Awards for the 12th year in a row! We have also won Europe's Leading Ferry Operator 2012-2022 and World’s Best Ferry Operator Website 2021-2022.

Thank you to everyone who has supported us and voted for us for over 12 years. Let’s sail the seas together with world class service!