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If you book your ferry crossing directly with us, we will provide you with the best possible price. This is exactly our Price Promise.
If you book a ferry with us, but you find a cheaper offer for that ferry crossing elsewhere and let us know within 24 hours after booking, we will refund the difference and give you an additional 10% discount on that ferry crossing.
Check the terms of our Promise price.
How to apply for a refund of the difference:
For your request for a refund of the difference, a screenshot should contain:
You may need to take more than one screenshot to include all this information.
Yes, you must provide a full information of ticket prices for all passengers.
If the date and time do not automatically appear in the lower right corner of your monitor, please stretch the taskbar. You can do this by moving the mouse cursor until the pointer turns into a double-sided arrow. Click and drag the taskbar up until the date and time appear on it.
We will respond to your request within five business days. As for reimbursement, it may take up to 28 days after the application has been verified.
When comparing costs, we always compare the final price. It includes: fees for using a credit or debit card and fees for making reservations through a travel agency's website.
We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2018!