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PRICE PROMISE

Book directly through DFDS and save

If you book your ferry crossing directly with us, we will provide you with the best possible price. This is exactly our Price Promise.

If you book a ferry with us, but you find a cheaper offer for that ferry crossing elsewhere and let us know within 24 hours after booking, we will refund the difference and give you an additional 10% discount on that ferry crossing.

Check the terms of our Promise price.

How to apply for a refund of the difference:

  • Make a reservation directly through the DFDS website
  • Take a screenshot of the site that offers your ferry crossing for a lower price
  • Read the FAQs below to make sure you have all the information you need to apply for a refund
  • Fill out the form below up to 24 hours after booking with DFDS
  • Send a screenshot to pricepromise@dfds.com

Submit your claim form

Submit claim form

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Vote for us - nominated as the World’s Leading Ferry Operator 2021

World’s Leading Ferry Operator 2021

We’ve been nominated as the World’s Leading Ferry Operator at the prestigious World Travel Awards for the eleventh year in a row! We’d love to win but we need your help – please support us with your vote and help us achieve eleven years of world-class service!

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