
PRICE PROMISE
Book directly through DFDS and save
If you book your ferry crossing directly with us, we will provide you with the best possible price. This is exactly our Price Promise.
If you book a ferry with us, but you find a cheaper offer for that ferry crossing elsewhere and let us know within 24 hours after booking, we will refund the difference and give you an additional 10% discount on that ferry crossing.
Check the terms of our Promise price.
How to apply for a refund of the difference:
- Make a reservation directly through the DFDS website
- Take a screenshot of the site that offers your ferry crossing for a lower price
- Read the FAQs below to make sure you have all the information you need to apply for a refund
- Fill out the form below up to 24 hours after booking with DFDS
- Send a screenshot to pricepromise@dfds.com
Submit your claim form

DFDS named as Europe's Leading Ferry Operator 2023!
We are honoured to announce that DFDS has been awarded the prestigious title of ‘Europe's Leading Ferry Operator 2023’ in the World Travel Awards – our 12th consecutive win! This is a testament to the exceptional service provided by the dedicated team behind every journey.
We extend our heartfelt thanks to everyone who voted and supported us.