How DFDS is structured to better serve our customers
DFDS’ activities are structured in two commercial divisions:
The commercial divisions are supported by two corporate service functions:
DFDS operates one of the largest networks of ferry routes in and around Europe, including own terminals in key locations.
All routes operate on fixed schedules and are strategically located to provide freight services to forwarders, hauliers and manufacturers of heavy goods.
Passenger services include overnight and day crossings.
Ferry Division is organised in five business units:
• North Sea
• Baltic Sea
Key figures 2018
• Revenue: DKK 11.1 billion
• Routes: 24
• Freight lane meters: 40.1 million
• Passengers: 5.4 million
Head of Ferry Division
Peder Gellert Pedersen
Provides European door-door transport solutions to manufacturers of consumer and industrial goods.
The main activity is full-and part-load solutions, ambient and temperature-controlled. Logistics solutions are developed in partnership with retailers and producers, including warehousing services and just-in-time concepts.
Solutions are supported by a European network of road, rail and container carriers and DFDS' ferry routes.
Key figures 2018
• Revenue: DKK 5.3 bn
• Sales offices/warehouses: 31/18
• Units transported: 567,000
• Tons transported: 417,000
Head of Logistics Division
Finance – corporate services
Centralised business support services, including IT, Digital, Procurement, Corporate Finance and Accounts. The latter also operates a shared finance service centre in Poland.
Head of Finance
Jesper Mikkelsen Heilbuth
People & Ships - corporate services
Centralised business support services focused on optimisation of ship operations and maintenance of ships.
HR activities comprise crewing for ships and recruitment of office staff as well as training and development.
Environmental and social responsibility initiatives and cooperation with public institutions.
Head of People & Ships
To be announced
Freight services generate around 80% of DFDS' total revenue and passenger services generate around 20%:
Our policies for corporate governance, diversity and remuneration are continuously evaluated with due consideration to current legislation, practice and recommendations.
Our story begins in 1866, when C.F. Tietgen merged four Danish steamship companies of the day. Since then, DFDS has developed into a major European shipping and logistics company.