You have the option to cancel your reservation or modify certain elements via our website or by contacting us by phone:
Calais & Dunkirk - Dover
CHANGE OR CANCEL YOUR BOOKING ONLINE
Modification fee: 15 € per crossing
Change or cancel your reservation by phone:
Phone 02 32 14 68 50 (France)
; Phone 02 514 17 74 (Belgium)
Dieppe - Newhaven
CHANGE OR CANCEL YOUR BOOKING ONLINE
Change fee: 12,50 € per booking
Change or cancel your reservation by phone:
Phone 0800 650 100 (France)
; Phone 0800 917 12 01 (UK)
Amsterdam - Newcastle or Copenhagen - Oslo
CHANGE OR CANCEL YOUR BOOKING ONLINE
Change or cancel your reservation by phone:
Phone 02 32 14 68 52
If after modification your reservation has a value lower than its original value, the difference is not refundable.
Line changes, date, time, number of passengers or type of vehicle may result in a fare increase which will be added to the amendment fee.
The rules of cancellations may vary depending on the category of the trip.
Upon cancellation, you incur a fee (cancellation fee) of a magnitude related to the notice period you have given us. Any refunds to which you may be entitled for the cancellation of your reservation will be deducted from the cancellation fees.