Terms and Conditions

DFDS Terms and Conditions

Download our Booking Terms and Conditions Download our Newhaven-Dieppe Booking Terms and Conditions Download our Personal Travel Insurance Conditions Download our European Car Breakdown Insurance Conditions

Customer Service

Promotional Terms and Conditions

Here you will find important information and terms and conditions relevant to our products, promotions and special offers.

Brexit Guidance and FAQ's

At DFDS it is business as usual, whatever the outcome of Brexit. We have created a list of FAQ's so you can book your trip with confidence.

Contact Us

DFDS customer service team will be happy to help you with any queries or concerns. Please don’t hesitate to get in touch.

FAQs

Looking for an answer to a specific question? Take a look at our FAQs as you might find the answer there.

Travel Insurance

Keep your belongings and yourself safe with our travel insurance.

European Breakdown Insurance

Protect yourself against breakdowns on the continent with European Breakdown Insurance.

Customer Service

Contact our fantastic customer service team with any queries or concerns and they'll be happy to help.

For more information please click on the link below.

World’s Leading Ferry Operator 2020

We’ve been nominated as the World’s Leading Ferry Operator at the prestigious World Travel Awards for the tenth year in a row! We’d love to win but we need your help – please support us with your vote and help us achieve ten years of world-class service!

We’ve also been nominated for World’s Leading Ferry Website 2020 which you can vote for here.

VOTE FOR US