Get easy customs clearance and keep your business moving

There is no grey area in customs clearance. Choose an expert partner to make the complex simple with no-hassle solutions to suit your needs.

DFDS customs goods to declare

We’re by your side to make customs clearance easy

DFDS clock icon

Save time and reduce risk

As an EU certified AEO operator, we’ll handle your customs so you have more time to focus on your business and meet customer expectations

Customs Clearance Simple, icon

We make it simple

Whatever your shipment, be it cold goods, dry goods, or something other, our experts handle the complex documentation and timing

Customs Clearance Online Overview

Online overview anytime

The possibility of full online access to our digital booking tool with all customs information and documentation in one place via DFDS Direct

DFDS checkbox icon

Choose solutions that suits you

Get started easily with three different solutions to suit the needs of your business

Stay compliant, get cleared

When your business depends on being compliant, you need a customs partner that can guarantee clearance.

Choose a setup that suits your business

From large to small companies with complex or simple customs clearance demands, we’ll be the partner your business needs to keep your goods on the move.

Full Customs Clearance

If your business has complex customs clearance operations, our Full Customs Clearance solution provides a complete service including:

End-to-end customs handling

Full online access to our digital booking tool, DFDS Direct, with all customs info and documentation in one place, if you have a transport booking with us

Access to know-how from global and local customs teams across Europe

Expert customs advisory and full assessment of your customs setup

One point of contact for all your customs issues

Flexible Customs Clearance

If you need assistance with just part of your customs clearance operation, including help with documentation and sparring, our Flexible Customs Clearance is tailored to your needs:

Flexible customs handling to fit your exact need

Full online access to our digital booking tool, DFDS Direct, with all customs info and documentation in one place, if you have a transport booking with us

Access to know-how from global and local customs teams across Europe

Advisory Customs Clearance

Need help with your customs set-up, sparring and advice? Our Advisory Customs Clearance has got you covered:

Expert customs advisory with full assessment of your customs setup

Access to know-how from global and local customs teams across Europe, including IMO certified experts

Concrete actions on how to optimize your customs clearance setup and flow

We’ll help you find the best transport solution to fit your customs setup

Stay up to date on the latest UK customs requirements

All new customs controls scheduled for 2022 have been postponed. Citing the rising cost of goods and risk of supply chain disruption, the British government announced on April 28th that all new customs controls scheduled for 2022 are postponed until further notice. Specifically, the controls set to be introduced July 1st regarding further health certifications and border control checks will not go into effect. The postponement applies only to yet to be introduced controls, as all new requirements that have already been implemented in 2022 will remain in effect. As of now, the British government is targeting the end of 2023 to introduce the postponed controls.

DFDS EU-UK truck

FAQs about customs clearance

Any registered business with a company number can sign up for customs clearance representation with DFDS. The service is, however, not available to private individuals.

Simply fill out the contact form and we will contact you.

No, you don’t have to be a DFDS customer to buy our customs clearance solutions.

Yes, no problem, our solutions are flexible according to your needs. Talk to one of our customs experts to find out how we can help you and what the advantages of using both customs clearance and transportation services can be.

We can help with customs clearance worldwide. Our team of customs experts is experienced in customs clearance wherever in the world you need to transport goods.

Yes, if you sign up to our digital, online booking tool, DFDS Direct. With DFDS Direct, you can keep track of every shipment, customs documentation and information online when it suits you.

Yes, DFDS is a certified AEO operator. AEO status is a certified standard authorisation issued by customs administrations in the EU. It certifies that an economic operator has met certain standards in relation to, safety, security, IT systems, compliance, financial solvency and professional competency.

Yes, our Full Customs Clearance solution aimed at larger companies with complex customs clearance operations have a designated account manager to handle all communication direct.

We have teams of customs clearance experts that monitor and keep up to date with the latest changes in legislation for the countries you to business with.

There are all kinds of synergies that come with consolidating your supply chain logistics. Choosing DFDS to handle your entire end-to-end logistics process means getting the complete overview to reduce risk and optimize the flow of goods between you and your customers. Get in touch with our experts to find out the benefits.