Why choose DFDS?
Contact & Support
You can find the search options at the top of the page. Use simple or advanced search to manage your bookings, for example filter on status of booking, reference, date and more.
Use the "Sort by" drop down menu to sort your booking elements like POD, reference and date, by new to old, A-Z, high to low and more.
Click “Request quote” to start the request.
Fill in the postcode for collection and delivery.
Select Part load or Full load.
Complete the cargo and equipment details.
Select currency and click “Request quote”.
Click “New Booking” to create a booking.
Select Full load or Part load and add your reference, customs code, transport terms and equipment type where applicable.
Fill in collection and delivery address. Add in the dates, opening hours, references and shipment instructions.
Fill in the cargo details. Click "Add new collection or delivery" to add additional addresses.
If you have multiple collection or delivery addresses you will need to repeat steps 3 & 4 for each new address. Click “Book” to finalise the booking.
After the booking is submitted, our customer service team will process and you will receive a confirmation email.
Go to "My quotes" and click "Book".
You will see an overview of the quote and transit to review, then continue completing the booking with your reference, customs code, transport terms and equipment type where applicable.
Fill in the cargo details, some information is locked to reflect your quote. Click “Book” to submit your booking.
In the booking panel you can:
The Track and Trace tab will present you with the status of your shipment including ETAs, ATAs, ATDs, vessel details and more.
By expanding the document field, you are able to drag and drop relevant documents or upload using the “Browse” button.
Use the download icon to access documents including POD and Invoices.
Contact your local office for more assistance if you could not find the information or guidance you needed.
Get quick quotation and simple bookings by signing in DFDS Direct.
If you wish to start booking, but are not yet a customer, please contact DFDS Direct and you will get help with your account setup.