Question 1

Manutention du fret

Accepted Answer

Conteneurs
Rupture de charge / break bulk
Bobines sous différentes formes, pouvant être manipulées jusqu'à un poids de 16 tonnes
Cargaison forestière
Grands sacs sous différentes formes
Remorques
Cargaison accompagnée par le conducteur
Machines et engins agricoles
Manutention de MAFI jusqu'à 75-80 tonnes
Cargaison spéciale / chargement destiné à un projet de construction
Cargaison automobile (voitures et châssis de camions)
Manipulation de matières dangereuses

Question 2

Services/équipements terminaux

Accepted Answer

Services RoRo
Chariots élévateurs à fourche d'une capacité de 2,5 à 16 tonnes
Tracteurs de remorquage
Opérations de grutage sur demande
Mouvement de chargements lourds destinés à un projet de construction
Réarrimage de marchandise et assujettissement
Translifter
Porte-conteneur

Question 3

Ateliers

Accepted Answer

Contrôle technique complet de la remorque
Réparation complète de la remorque
Remplacement et réparation des pneus
Entretien complet de la remorque, vérification des pneus, de l'état, etc.
Nettoyage des remorques
Service de remorques et de conteneurs frigorifiques
Ravitaillement en gasoil blanc

Question 4

Installations d'entreposage

Accepted Answer

Entrepôt de 2 000 m²
Site de cross-docking
Site couvert de transbordement

Question 5

Accès au terminal

Accepted Answer

Connexion étroite aux autoroutes
Accès direct aux voies navigables intérieures
Accès au terminal 24 heures sur 24, 7 jours sur 7

Question 6

Compétences particulières

Accepted Answer

L'utilisation par DFDS des systèmes mafi et à cassettes ouvre le marché aux entreprises qui négocient des quantités industrielles de produits de base sur le réseau des routes maritimes de DFDS.

Question 7

Sécurité du terminal

Accepted Answer

Système d'inspection vidéo pour le contrôle des portes d'unités
Répond aux exigences du Code ISPS
Statut de vérification de la porte approuvée
Surveillance par caméra, portail fermé avec gardien la nuit

Question 8

Hva er 4PL?

Accepted Answer

4PL, også kjent som fjerdepartslogistikk, er en avansert form for logistikkoutsourcing der en bedrift ikke bare outsourcer de operasjonelle aspektene ved forsyningskjeden, men også den strategiske planleggingen og koordineringen av hele logistikknettverket.

Question 9

Hvorfor bør du samarbeide med et pålitelig 4PL-selskap?

Accepted Answer

Et samarbeid med et pålitelig 4PL-selskap kan resultere i strømlinjeformet drift, økt effektivitet, kostnadsbesparelser og et konkurransefortrinn på markedet. Det gir bedrifter tilgang til spesialisert ekspertise, et stort nettverk og avansert teknologi, noe som til syvende og sist fremmer vekst og suksess i den dynamiske verdenen av forsyningskjedestyring.

Question 10

Hva er forskjellen mellom 3PL- og 4PL-logistikk?

Accepted Answer

Mens 3PL fokuserer på spesifikke logistikkområder, går 4PL utover den operasjonelle utførelsen og inntar en mer strategisk rolle ved å tilby helhetlige løsninger for styring av forsyningskjeden.

Question 11

Was ist Lagerung?

Accepted Answer

Der Prozess der Lagerung von physischem Inventar für den Vertrieb oder Verkauf wird als Lagerhaltung definiert. Viele Unternehmen benötigen eine vorübergehende Lagerung ihrer Produkte, bevor sie diese an ihren Bestimmungsort versenden. Zum Beispiel halten unsere Kühllagereinrichtungen verderbliche Produkte sicher auf der erforderlichen Temperatur, bevor sie in unsere Kühlfahrzeuge verladen und zum Endkunden transportiert werden.

Question 12

Warum ist die Lagerung wichtig?

Accepted Answer

Die Lagerhaltung ist für den Logistik- und Lieferkettenprozess von entscheidender Bedeutung, da sie einen sehr effizienten Produktbestand ermöglicht. Dies führt zu einem verbesserten Kundenservice und bietet den Unternehmen, die es nutzen, wirtschaftliche Vorteile.

Question 13

Welches sind die 5 wichtigsten Lagerverwaltungsprozesse?

Accepted Answer

Die 5 wichtigsten Lagerverwaltungsprozesse sind:

Nachverfolgung der Bestände
Kommissionierung und Verpackung
Annehmen und Verstauen
Versand
Berichtswesen

Question 14

¿Quién puede contratar los servicios de despacho de aduanas de DFDS?

Accepted Answer

Cualquier negocio registrado con un número de empresa puede acceder a la representación de despacho de aduanas con DFDS. Sin embargo, el servicio no está disponible para particulares.

Question 15

¿Por dónde empiezo?

Accepted Answer

Solo tiene que rellenar el formulario de contacto y nos pondremos en contacto con usted.

Question 16

¿El despacho de aduanas solo está disponible para los clientes de DFDS?

Accepted Answer

No, no hace falta ser cliente de DFDS para contratar nuestros servicios de despacho de aduanas.

Question 17

¿Puedo adquirir servicios de despacho de aduanas sin el transporte?

Accepted Answer

Sí, por supuesto: nuestras soluciones son flexibles y se adaptan a sus necesidades. Hable con uno de nuestros expertos en aduanas para saber cómo podemos ayudarle y cuáles pueden ser las ventajas de utilizar tanto los servicios de despacho de aduanas como los de transporte.

Question 18

¿Ofrecéis ayuda con el despacho de aduanas a nivel mundial, o solo a nivel local en los lugares donde DFDS tiene oficinas?

Accepted Answer

Podemos ayudarle con el despacho de aduanas en todo el mundo. Nuestro equipo de expertos en aduanas tiene experiencia en el despacho de aduanas en cualquier parte del mundo donde necesite transportar mercancías.

Question 19

¿Puedo gestionar mi despacho de aduanas en línea con DFDS?

Accepted Answer

Sí, puede suscribirse a nuestra herramienta digital de reservas en línea, DFDS Direct. Con DFDS Direct, podrá realizar el seguimiento de cada envío, gestionar la documentación de aduanas e informarse en línea cuando más le convenga.

Question 20

¿DFDS es un operador OEA certificado? ¿Qué significa esto?

Accepted Answer

Sí, DFDS es un operador OEA certificado. El estatus OEA es una autorización estándar certificada expedida por las administraciones aduaneras de la UE. Certifica que un operador económico ha cumplido determinadas normas relacionadas con la seguridad, la protección, los sistemas informáticos, el cumplimiento, la solvencia financiera y la competencia profesional.

Question 21

¿Se me asignará un punto de contacto?

Accepted Answer

Sí, nuestra solución de despacho de aduanas dirigida a grandes empresas con operaciones de despacho de aduanas complejas cuenta con un gestor de cuentas designado para gestionar toda la comunicación directamente con usted.

Question 22

¿Qué ocurre con los cambios en la legislación sobre despacho de aduanas?

Accepted Answer

Contamos con equipos de expertos en despacho de aduanas que supervisan y se mantienen al día de los últimos cambios en la legislación de los países con los que usted haga negocios.

Question 23

¿Cuáles son las ventajas de que DFDS se encargue tanto del despacho de aduanas como de la logística de la cadena de suministro?

Accepted Answer

La consolidación de la logística de su cadena de suministro conlleva todo tipo de sinergias. Elegir a DFDS para gestionar todo su proceso logístico de principio a fin significa obtener una visión completa para reducir riesgos y optimizar el flujo de mercancías entre usted y sus clientes. Póngase en contacto con nuestros expertos para obtener más información sobre las ventajas.

Question 24

What is cross-docking?

Accepted Answer

Cross-docking refers to the practice of unloading products from inbound delivery transport methods and loading them straight onto outbound vehicles.

Question 25

Why is cross-docking used?

Accepted Answer

Cross docking is used to minimise warehousing activities and labour by transferring freight from one transportation method to another at the docking facility. This method is used because it reduces costs and ensures a faster fulfilment time.

Question 26

What is the main benefit of cross-docking?

Accepted Answer

Consolidation is the primary advantage of using cross-docking services. By utilizing cross-docking to secure incoming and outgoing cargo, your business may save a lot on shipping expenses as well as labour costs because only one truck will arrive and must be unloaded. Rest assured knowing that your perishable food products reached their destination on time and in pristine condition thanks to our cross-docking services.

Question 27

How do I know if cross-docking is right for my business?

Accepted Answer

Cross docking works great for a lot of industries that require a fast turnover of products or are sensitive to time delays, such as the cold chain industry. Some of the factors you should consider are:

The volume and type of product you sell
How fast it needs to be shipped to the end customer. For example, perishable products are time sensitive and need to be shipped faster.
The planning required for the best delivery possible.

Question 28

Vad är en leveranskedja?

Accepted Answer

En leveranskedja definieras helt enkelt som ett nätverk av alla de organisationer, individer, processer och tekniker som bidrar till att skapa och sälja en produkt.

Question 29

Vad är innebörden av lösningar för leveranskedjan?

Accepted Answer

Lösningar för leveranskedjan är ett affärssegment som gör det möjligt för kunderna att förbättra kundnöjdheten och aktieägarvärdet genom att minska kostnaderna och förbättra leveranskedjans prestanda.

Question 30

Är leveranskedjor och logistik samma sak?

Accepted Answer

Den största skillnaden mellan leveranskedja och logistik är att logistik avser processen för integration och underhåll av produkter inom en organisation, medan hantering av leveranskedjor handlar om hantering och samordning av organisationens leveranskedjor.

Question 31

Vad är hantering av leveranskedjan?

Accepted Answer

Hantering av leveranskedjan kan definieras som administration av hela produktionsflödet av varor och tjänster, från råvaror till leverans av slutprodukten till kunden.

Question 32

Varför är hantering av leveranskedjan viktig?

Accepted Answer

Hanteringen av leveranskedjan är viktig eftersom den administrerar allt från varor till oförutsedda naturkatastrofer. Logistiken för både stora och små företag sköts av pålitliga företag inom hantering av leveranskedjor.

Question 33

How does a control tower improve supply chain efficiency for 3PL and 4PL logistics?

Accepted Answer

A Control Tower optimizes supply chain management by providing real-time visibility and coordination across both 3PL and 4PL providers. It enhances communication, streamlines operations, and improves decision-making, leading to reduced costs and better overall performance.

Question 34

Vad är 4PL?

Accepted Answer

4PL, även kallat fjärdepartslogistik, är en avancerad form av logistikentreprenad där ett företag outsourcar inte bara de operativa aspekterna av leveranskedjan, utan även den strategiska planeringen och samordningen av hela logistiknätverket.

Question 35

Vad är fördelarna med att samarbeta med ett pålitligt 4PL-företag?

Accepted Answer

Genom att samarbeta med en pålitlig 4PL-partner kan företag rationalisera och effektivisera den egna verksamheten, skära ner på kostnader och skaffa sig konkurrensfördelar på marknaden, tack vare att de kan dra nytta av specialkompetens, åtnjuta fördelarna med ett stort nätverk och få tillgång till avancerad teknik. Sammantaget skapar detta goda förutsättningar för tillväxt och framgång i hanteringen av dynamiska leveranskedjor.

Question 36

Vad är skillnaden mellan 3PL- och 4PL-logistik?

Accepted Answer

3PL fokuserar på specifika logistikområden, medan 4PL omfattar mer än bara de rent operativa aspekterna och intar en mer strategisk roll med heltäckande lösningar för hantering av leveranskedjan.

Question 37

What types of vehicles can be transported?

Accepted Answer

All units must be self-drive.

Mobile machine (with tires, not chains)
Industrial freight
Hazardous freight
Abnormal loads

Question 38

What types of hazardous goods can I ship?

Accepted Answer

Dangerous goods are allowed to be shipped depending on the class (Code UN).

Authorised service for the transport of livestock.

Question 39

What are the maximum dimensions for vehicles?

Accepted Answer

Maximum length: 45 metres

Maximum width: 5 metres

Maximum weight: 13 tonnes per axle

Maximum height: 4.90 metres

Question 40

What are the dimensions for abnormal loads?

Accepted Answer

Maximum weight 40t (Max permissible weight is 13 metric tons per vehicle axle)
Maximum height 5m
Maximum width 7m

Question 41

Will the ETS surcharge be waived if Decarbonised Solutions is purchased?

Accepted Answer

With either direct or indirect insetting, our customers can achieve real CO2e reductions within own supply chain. Our carbon emission reductions are generated in our own transport network, for example by using low-emission fuels in our vessels.

DFDS can offer up to 86% CO2e reductions WtW (thanks to ISCC/RSB certified biofuel) compared to heavy fuel oil (HFO)
DFDS will waive all or part of the ETS cost related to the seaborn transport, based on the percentage of emission reductions achieved through insetting.
The emissions reduction process is reviewed by an independent external party.

Explore our solutions

Question 42

What is DFDS doing to lower carbon emissions?

Accepted Answer

We are constantly optimising our vessel operations, including adjusting speed, streamlining schedules, reducing turnaround times at terminals, and implementing technical upgrades. In 2024, we achieved a 5% reduction in tank-to-wake carbon dioxide emissions across our freight shipping network. Our Vessels of Tomorrow programme is a key part of our new strategy. By 2030, we aim to have two methanol-powered, two electric, and two ammonia-fuelled vessels in operation.

Question 43

What are the compliance obligations for shipping companies under EU ETS?

Accepted Answer

As of 1 January 2024, shipping companies will monitor emissions in accordance with the revised monitoring plan that should be assessed by verifiers and approved by the administering authority.

Once per year, shipping companies must submit an emissions report for each of the ships under their responsibility, as well an emissions report at company level. All ship-level and company-level emissions reports must be verified by an accredited verifier by 31 March of the following year.

Once aggregated emissions data at company level have been verified and submitted to the administering authority, shipping companies must surrender the equivalent number of allowances in the Union Registry by 30 September of that year.

Question 44

If a company already offsets its emissions, would it have any effect on the amount of allowances?

Accepted Answer

No. Shipping companies will need to surrender (use) EU allowances (EUA) corresponding to the amount of aggregated emissions data at the company level to be reported under the EU ETS Directive. Carbon credits or certificates cannot be used for EU ETS compliance purposes.

Question 45

How are emissions monitored, reported and verified?

Accepted Answer

Shipping companies covered by the EU ETS are required to have an approved monitoring plan for monitoring and reporting annual emissions. Every year, companies must submit an emissions report for each of the ships under their responsibility, as well as an emissions report at the company level (aggregating the ship data to be reported for ETS purposes).

The data for a given year must be verified by shipping companies covered by the EU ETS. Shipping companies are also required to have an approved monitoring plan for monitoring and reporting annual emissions. Every year, companies must submit an emissions report for each of the ship under their responsibility, as well an emissions report at company level (aggregating the ship data to be reported for ETS purposes). The data for a given year must be verified by an accredited verifier by 31 March of the following year (or by 28 February if so requested by the administering authority). Once verified, companies must surrender (use) the equivalent number of allowances by 30 September of that year.

Shipping companies are subject to obligations under the MRV Regulation since 2018. Data must be reported through THETIS-MRV, a platform operated by the European Maritime Safety Agency (EMSA) which enables, among other benefits, the publication of reliable data on ships’ emissions.

Question 46

How will EU ETS revenues from the maritime sector be used?

Accepted Answer

The revised EU ETS provides dedicated support to accelerate the decarbonisation of the maritime sector through the Innovation Fund. The Innovation Fund could support a wide diversity of projects and innovative solutions in the maritime sector, across the whole sector, and at scale, including in relation to the production and uptake of renewable and low-carbon fuels.

Besides the Innovation Fund, all auction revenues attributed to EU Member States have to be used for climate-related purposes; and the list of these purposes has been expanded to explicitly cover measures to decarbonise the maritime sector. The list also includes the financing of climate action in vulnerable third countries, including adaptation to the impacts of climate change.

Question 47

Why ETS is being charged per lane metre vs per cargo ton?

Accepted Answer

Our ETS model is based on a charge per lane metre as we are selling our capacity on the basis of lane metres. The impact on our consumption and thereby our emission from weight is insignificant. Whether the last trailer on a full vessel is empty or loaded with max weight capacity will not change the bunker consumption at a level that we can even measure.

DFDS decides to follow the industry standard for RoRo activities which currently is reflecting the charge per lane metre.

Question 48

¿Qué tipos de vehículos pueden transportarse?

Accepted Answer

Remolque y camión de temperatura controlada
Contenedores ISO, contenedor de temperatura controlada
Maquinaria móvil (con neumáticos, no cadenas)
Mercancías industriales
Mercancías peligrosas
Cargas sobredimensionadas

Question 49

¿Qué tipos de mercancías peligrosas puedo enviar?

Accepted Answer

El transporte de mercancías peligrosas se autoriza en función de su clase (Código ONU).

Question 50

¿Cuáles son las dimensiones máximas de los vehículos?

Accepted Answer

Longitud máxima: 45 metros

Anchura máxima: 5 metros

Peso máximo: 13 toneladas por eje

Altura máxima: 4,90 metros

Question 51

¿Cuáles son las dimensiones para cargas sobredimensionadas?

Accepted Answer

Peso máximo 130 T (es posible cargar más, pero depende de la unidad de carga; se necesitará más información).
Altura máxima: 5 m
Anchura máxima: 12 m

Question 52

Terminaldienstverlening/materieel

Accepted Answer

Diensten van agentschappen
Alle soorten afhandelingsdiensten
Veterinaire grenscontrole

Question 53

Speciale competenties

Accepted Answer

Unieke status voor Turkse transportbedrijven (Free Port Status)
Langdurige concessie
Meest noordelijke haven in het Middellandse Zeegebied (toegang tot het Europese achterland)
Grootste roro-terminal in Triëst met 3 aanlegplaatsen voor roroschepen en 1 voor stukgoedschepen

Question 54

Opslagfaciliteiten

Accepted Answer

Drie magazijnen met in totaal 44.000m² ruimte

Question 55

Terminalbeveiliging

Accepted Answer

24/7, ISPS-conform

Question 56

What is groupage transport?

Accepted Answer

Groupage transport, also known as consolidated freight, is a cost-effective logistics method that combines smaller shipments from various customers into a single load. This approach optimizes cargo space and shares transportation costs among multiple shippers.

Question 57

How can my business benefit from groupage transport?

Accepted Answer

Groupage transport is perfect for businesses with smaller shipments, diverse cargo types, or those looking to reduce transportation expenses. It's an ideal solution when you don't have enough goods to fill an entire truck or container.

Question 58

How can groupage transport help businesses save money?

Accepted Answer

Groupage transport reduces costs by allowing multiple shippers to share expenses. You will only pay for the space you utilise within the consolidated load. Therefore, groupage is a more cost-efficient option compared to dedicated or full-load shipments.

Question 59

What are the typical transit times for groupage shipments?

Accepted Answer

At DFDS we often optimise routes based on the unique requirements of each shipment, ensuring fixed and reliable delivery schedules, which can vary depending on factors like distance and destinations.

Question 60

Varför välja DFDS för transporttjänster?

Accepted Answer

Som norra Europas största integrerade sjöfrakts- och logistikföretag erbjuder DFDS omfattande nätverkstäckning och djup branschkunskap. Vi transporterar varor på ett effektivt sätt och erbjuder flexibla, kostnadseffektiva och tillförlitliga dörr-till-dörr-transporter och lösningar för leveranskedjor för såväl fulla laster som partigods och rumstempererade eller temperaturreglerade transporter. Våra lösningar är skräddarsydda efter producenternas behov inom ett brett spektrum av branscher.

Question 61

Vilka typer av transporttjänster erbjuder DFDS?

Accepted Answer

DFDS hanterar varje år över en miljon försändelser med hjälp av en flotta på över 9 700 trailrar, containrar, växelflak och lastbilar, inklusive 125 eldrivna lastbilar. Vårt logistiknätverk sträcker sig över 39 serviceställen. Våra kunder har även tillgång till 28 färjerutter med fasta tidtabeller, över 600 avgångar i veckan, 56 färjor och sju DFDS-terminaler.

Question 62

Hur snabbt kan försändelserna levereras?

Accepted Answer

Leveranstiderna varierar beroende på godstyp och destination. Kontakta vårt expertteam för att få en offert och en beräknad leveranstid som är anpassad efter transportkraven.

Question 63

Vad är logistik- och transporttjänster?

Accepted Answer

Logistiktjänster innebär hantering och förflyttning av gods från en plats till en annan. I detta ingår val av lämpliga transportsätt, optimering av leveransvägarna och samordning av försändelserna.

Question 64

Vad gör ett logistik- och transportföretag?

Accepted Answer

Ett logistik- och transportföretag hanterar godsflödet genom hela leveranskedjan. I detta ingår samordning av transporter, lagerhållning, lagerhantering och leverans. Huvudmålet är att förbättra effektiviteten, minska kostnaderna och säkerställa en säker och tillförlitlig verksamhet.

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Algeciras–Tanger Med (ro-pax) godsfrakt

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