Customer Service

FAQs

Copenhagen - Frederikshavn - Oslo

Frequently asked questions

DFDS Passenger App

DFDS ferry mobile app

The DFDS app is your ideal travel companion.

  • View live departures and arrival times
  • Access your booking pass
  • Keep up to date with the latest travel announcements
  • Follow your journey with your personalised itinerary
  • Find information about onboard facilities
  • Find directions to your DFDS terminals

Simply log into the app using your booking number to access these great features.

![App icon iOS](//images.ctfassets.net/mivicpf5zews/6O99xG9v8FrGP3PoaZ4lhI/2f181d8306c822508a9aadf969681806/UK_AppleAppStore.png?w=166)

![App icon Android](//images.ctfassets.net/mivicpf5zews/3xUGjrfnhFxIxgtyzf2kvd/58c80ab40d89e1da591e6ad68b096211/UK_GooglePlay.png?w=166)

DFDS WINNER 2024 AWARDS

Championing the Seas!  

We're elated to announce that DFDS has once again retained its title as Europe’s Leading Ferry Operator at the 2024 World Travel Awards.

This accolade wouldn’t have been possible without you, our loyal passengers. Thank you for recognising the hard work of our exceptional team members who are dedicated to ensuring each voyage is as exceptional as the next.

Your ongoing support is the anchor to our success.