SAFETY ONBOARD

Security in Ports

ISPS - the security code for all ports means that routine security checks on passengers, baggage and vehicles will occur.

All passengers must be able to present a valid photo ID upon boarding.

Examples of accepted ID are passports or international ID cards with a photograph.

Customer Service

FAQs

Frequently asked questions (FAQs) - if your question doesn't feature in this list feel free to get in touch with our customer service team.

Contact Us

DFDS customer service will be happy to help you regarding any queries or concerns. Please get in touch!

Terms and Conditions

See DFDS terms & conditions.

Europes`s Leading Ferry Operator - WTA Nominee 2021

EUROPE’S LEADING FERRY OPERATOR 2021

We’ve been nominated as Europe’s Leading Ferry Operator at the prestigious World Travel Awards for the tenth year in a row! We’d love to win but we need your help – please support us with your vote! Voting closes on 1st of September. Thank you for your support.

We’ve also been nominated for World’s Leading Ferry Website 2021 which you can vote for here. 

Vote for us