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SAFETY ONBOARD

Customer Service - Ground Staff

Security in Ports

ISPS - the security code for all ports means that routine security checks on passengers, baggage and vehicles will occur.

All passengers must be able to present a valid photo ID upon boarding.

Examples of accepted ID are passports or international ID cards with a photograph.

Customer Service

Customer Service staff at DFDS

FAQs

Frequently asked questions (FAQs) - if your question doesn't feature in this list feel free to get in touch with our customer service team.

Vote for us - nominated as the World’s Leading Ferry Operator 2021

World’s Leading Ferry Operator 2021

We’ve been nominated as the World’s Leading Ferry Operator at the prestigious World Travel Awards for the eleventh year in a row! We’d love to win but we need your help – please support us with your vote and help us achieve eleven years of world-class service!

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