Passenger ferries
Ferry Routes
Mini Cruises
Customer Services

Customer Service - Ground Staff

Security in Ports

ISPS - the security code for all ports means that routine security checks on passengers, baggage and vehicles will occur.

All passengers must be able to present a valid photo ID upon boarding.

Examples of accepted ID are passports or international ID cards with a photograph.

Customer Service

Customer Service staff at DFDS


Frequently asked questions (FAQs) - if your question doesn't feature in this list feel free to get in touch with our customer service team.

AN WTA 1200x600 2020

Award Winning Ferry Crossings

We are Europe's Leading Ferry Operator 2012-2020 and the World's Leading Ferry Operator 2011-2020!

Read more
Freight shippingLogistics solutionsAbout us
Passenger ferriesCustomer serviceSafety onboard
DFDS Whistle-blower systemCookiesLegal