SAFETY ONBOARD

Customer Service - Ground Staff

Security in Ports

ISPS - the security code for all ports means that routine security checks on passengers, baggage and vehicles will occur.

All passengers must be able to present a valid photo ID upon boarding.

Examples of accepted ID are passports or international ID cards with a photograph.

Customer Service

Customer Service staff at DFDS

FAQs

Frequently asked questions (FAQs) - if your question doesn't feature in this list feel free to get in touch with our customer service team.

DFDS as the World's leading ferry operator

Award Winning Ferry Crossings

We been voted World’s Leading Ferry Operator 2011-2021, Europe's Leading Ferry Operator 2012-2021 and World’s Best Ferry Operator Website 2021!

Thank you for voting and making us proud for more than 10 years in a row! Let’s sail the seas together with world class service!

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