Pearl Seaways

Press Release

Ferry giant DFDS offers passengers its Brexit Guarantee

Date: 13 December 2019

Following the 2019 general election result in the UK, the ferry company DFDS has reminded its passengers they can continue to book to travel to the Continent with confidence.

Kasper Moos, Vice President and Head of Short Routes & Passenger, confirmed that the DFDS Brexit Guarantee will continue.
He said: ‘We created the Brexit Guarantee earlier this year so that people could rest assured their trips are safe with us and they can book with confidence. This guarantee means if you book direct you are able to cancel with no additional cost.* ‘I want to reassure our passengers that we now expect an orderly transition for the UK to leave the EU which means that there will be no changes to passenger travel until the end of December 2020 at the earliest. At DFDS it is business as usual over the busy Christmas and New Year period. We will still be linking the UK to Europe, Brexit or no Brexit.‘ Following the result of the General Election, DFDS expects that the Brexit deal agreed with the EU will be passed by Parliament resulting in the UK leaving the EU on 31st January 2020.

Leaving the EU with a deal means from 31st January 2020 the UK will automatically go into a ‘transition period’, at least until December 2020.

Although the UK will have left the EU, the transition period means that the UK will still be in the EU’s economic zone: the single market and the customs union, so will continue as they have done, including following EU rules and regulations.

The timetable can change if the UK government seek a transition period extension, which would need to be agreed by the EU, by 1 July 2020. An extension to the transition period can only be requested once and for one or two years.

Anyone with questions about their travel plans can get all the latest advice at the DFDS Brexit FAQs page DFDS will monitor the situation as it develops and update our guidance accordingly.


*See terms and conditions. This free cancellation guarantee applies to bookings on four DFDS routes from the UK to France and Holland for travel until 29 February 2020. Call at least 7 days before your trip to cancel for free. DFDS Press Office 01304 874052

__About DFDS: __

DFDS is Northern Europe’s largest integrated shipping and logistics company, with a network of around 30 routes and 50 freight and passenger ships.

DFDS prides itself on offering world-class facilities and services and the widest choice of ferry routes into northern Europe. In the UK, the company operates passenger ferry services on routes from Dover to Calais, Dover to Dunkirk, Newcastle to Amsterdam and Newhaven to Dieppe.

DFDS has been named ‘Europe’s Leading Ferry Operator’ for eight years running (2012-2019), as well as the ‘World’s Leading Ferry Operator’ for the last nine years (2011-19).

DFDS currently operates up to 54 sailings a day between Dover and France on its Dover-Dunkirk and Dover-Calais routes. DFDS also offers two daily sailings between Newcastle and Amsterdam. In addition, the DFDS network includes a passenger and freight service between Newhaven to Dieppe, which has four daily sailings and is operated by Transmanche Ferries.

For further information about DFDS, or to find out about the latest sailing times, fares and offers across all routes from the UK, visit

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