Pearl Seaways

Press Release


Date: 2 July 2018

DFDS has been named ‘Europe’s Leading Ferry Operator’ at the World Travel Awards™, for the seventh consecutive year.

The awards ceremony, which is now in its 25th year, took place in Athens, Greece on 30 June 2018, bringing together more than 300 of the leading figureheads and VIPs from across Europe in celebration of standout hospitality.

The awards recognise excellence in the global travel and tourism industry and winners are decided by votes from the public and travel industry professionals.

Pete Akerman, Passenger Marketing Director at DFDS said: “We are delighted to once again be named ‘Europe’s Leading Ferry Operator’ at the World Travel Awards. Our teams on board our ships and ashore work incredibly hard to provide our customers with the best possible service each and every day, motivating us to do more.

“We value this award highly as it is decided by both the public and industry professionals – those who have first-hand experience with our service and our people. We’re passionate about providing a ferry travel experience that is more than just transporting people from A to B. We strive to improve where improvement is needed.

“We’re always innovating to bring our customers new on-board activities and offerings to enhance their travel experience with us, which we think helps us to stand out from our competitors. This past year we have put extensive investment into ensuring our ships are best meeting our customer’s needs, with new catering concepts on our North Sea route and the introduction of new themed packages across all routes. We’re also investing in a substantial fleet renewal programme to ensure that we continue to grow and improve over the coming years.”

DFDS supports a range of charities, sports groups and not-for-profit organisations, and also runs an apprenticeship programme to support future industry professionals.

DFDS operates a comprehensive passenger route network, including four services from the UK to Europe, via Dover-Dunkirk, Dover-Calais, Newhaven-Dieppe and Newcastle-Amsterdam, offering passengers a gateway to the heart of Europe. The company also operates a number of passenger ferry routes across the Baltic Sea, including a cruise ferry service between Copenhagen and Oslo.


For further press information, please contact: Elsa Findlay / Charlotte Wright / Rachel Sewell / Katie Raby Rooster PR T : +44 (0)20 3440 8930 E :

About DFDS:

DFDS is Northern Europe’s largest integrated shipping and logistics company, with a network of around 30 routes and 50 freight and passenger ships.

DFDS prides itself on offering world-class facilities and services and the widest choice of ferry routes into northern Europe.

In the UK, the company operates passenger ferry services on routes from Dover to Calais, Dover to Dunkirk, Newcastle to Amsterdam and Newhaven to Dieppe.

DFDS has been named ‘Europe’s Leading Ferry Operator’ for eight years running (2012-2019), as well as the ‘World’s Leading Ferry Operator’ for the last seven years (2011-18).

DFDS currently operates up to 54 sailings a day between Dover and France on its Dover-Dunkirk and Dover-Calais routes. DFDS also offers two daily sailings between Newcastle and Amsterdam. In addition, the DFDS network includes a passenger and freight service between Newhaven to Dieppe, which has four daily sailings and is operated by Transmanche Ferries.

For further information about DFDS, or to find out about the latest sailing times, fares and offers across all routes from the UK, click here.

Vote European Awards 2024

Championing the Seas!  

We're elated to announce that DFDS has been named the World's Leading Ferry Operator 2023 at the prestigious World Travel Awards – our 13th consecutive win!

This accolade cements our commitment to providing unparalleled experiences for our passengers and reflects the hard work of our exceptional team members who are dedicated to ensuring each voyage is as exceptional as the next.

We are also proud to announce that we have been nominated as Europe’s Leading Ferry Operator 2024 and we’d love your support once again.