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Legal information

The information on this page applies across the DFDS group of companies, unless otherwise explicitly stated. Additional legal information which is country or service-specific may be published elsewhere.

Terms of business

Passenger terms & conditions

Please visit your local DFDS Seaways web site or choose a country at www.dfdsseaways.com  to find local terms and conditions of business.

Terms & conditions for freight shipping

Terms and conditions for the transport of goods with DFDS are defined by law and by the North Sea Freight Conditions of Carriage (NSFCC), together with the Green Card. Details are available below or on request from your DFDS representative.

North Sea Freight Conditions of Carriage (NSFCC)- valid from 1 January 2017 (pdf)
North Sea Freight Conditions of Carriage (NSFCC)- valid until 31 December 2016 (pdf)

NSOCC Green card (pdf)

Please note: insurance covering transportation of cargo and articles of transport is not the responsibility of DFDS. Insurance should be arranged by the transporting customer.

Terms & conditions for logistics services

All business is conducted according to DFDS Logistics Terms & Conditions. Details are available below or on request from your local DFDS representative.

Terms and conditions for Germany (pdf)
Apply to logistics services provided by DFDS entities based in Germany.

Terms and conditions for UK (pdf)
Apply to logistics services provided by DFDS entities based in the UK.

Terms and conditions for East (pdf)
Apply to logistics services carried out fully or partly in the Baltic states, Eastern Europe, Russia and Asia.

General terms and conditions (pdf)
Applicable to all logistics services, except where the services are (i) provided by DFDS entities situated in UK or Germany or (ii) carried out fully or partly in the Baltic states, Eastern Europe, Russia and Asia.

Appendix A:
North Sea Freight Conditions of Carriage (NSFCC)- valid from 1 January 2017 (pdf)
North Sea Freight Conditions of Carriage (NSFCC)- valid until 31 December 2016 (pdf)

Appendix B: NSOCC Green card
Appendix C: UKWA (only for UK)

Web site terms of use

These terms apply when you use our web site and related sub-sites and applications.

Read our web site terms of use

Privacy policy

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