Need customs advice? Discover our Advisory Customs Clearance

Get help from the experts with a full assessment of your setup, or an outside eye on how to optimize your customs flow.

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Ask the experts

Do you need help with your customs setup, sparring and advice? We’ve got you covered:

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Setup assessment

Expert customs advisory with full assessment of your customs setup

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Action plan

Concrete actions on how to optimize your customs clearance setup yourself or let DFDS handle it

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Global-local expertise

Access to know-how from global and local customs teams across Europe, including IMO certified experts

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Transport solutions

We’ll help you find the best transport solution to fit your customs setup

No matter the scale and scope, our Advisory Customs Clearance solution let's you spar with our experts.

Access our network of global and local partners

Whether you’re transporting within Europe or to and from other parts of the world, our expansive network of EU-certified AEO customs experts gives you an industry-leading support team to meet any customs challenge. With a single point of contact within DFDS, you benefit from rapid access to knowledge and advice from any of our partners throughout our network.

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At your service

“With both global and local expertise, we are ready to help you no matter the challenge. We know there is no grey area in customs, so it needs to be right and on time – every time. With expertise and streamlined digital solutions – we’ll keep your business moving.“ Cecilie Brandt Jakobsen, Head of Customs, DFDS

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FAQs about customs clearance

Any registered business with a company number can sign up for customs clearance representation with DFDS. The service is, however, not available to private individuals.

Simply fill out the contact form and we will contact you.

No, you don’t have to be a DFDS customer to buy our customs clearance solutions.

Yes, no problem, our solutions are flexible according to your needs. Talk to one of our customs experts to find out how we can help you and what the advantages of using both customs clearance and transportation services can be.

We can help with customs clearance worldwide. Our team of customs experts is experienced in customs clearance wherever in the world you need to transport goods.

Yes, if you sign up to our digital, online booking tool, DFDS Direct. With DFDS Direct, you can keep track of every shipment, customs documentation and information online when it suits you.

Yes, DFDS is a certified AEO operator. AEO status is a certified standard authorisation issued by customs administrations in the EU. It certifies that an economic operator has met certain standards in relation to, safety, security, IT systems, compliance, financial solvency and professional competency.

Yes, our Full Customs Clearance solution aimed at larger companies with complex customs clearance operations have a designated account manager to handle all communication direct.

We have teams of customs clearance experts that monitor and keep up to date with the latest changes in legislation for the countries you to business with.

There are all kinds of synergies that come with consolidating your supply chain logistics. Choosing DFDS to handle your entire end-to-end logistics process means getting the complete overview to reduce risk and optimize the flow of goods between you and your customers. Get in touch with our experts to find out the benefits.

There is no grey area in customs clearance. Reach out to learn more about representation from the customs clearance experts