Website and language
Most breakdown assistance only covers you when driving in the UK and will not include overseas driving. When travelling abroad you will need to take out breakdown cover if you are taking your car.
We need to know certain information as it may affect the terms of the insurance cover we can offer you. You must, to the best of your knowledge, give accurate answers to the questions we ask when you buy your travel insurance policy. It could otherwise result in your policy being invalid and mean that all or part of a claim may not be paid.
If you think you may have given us any incorrect answers or if you want any help, please contact Voyager Insurance Services Ltd on 01483 562662 as soon as possible and we will be able to tell you if we can still offer you cover.
You must tell us if, at any time during the period of insurance and each time you make arrangements to travel, there is a change in circumstances and you answer ‘yes’ to any of the important conditions relating to health by contacting us as soon as possible so that we may reassess your coverage relating to any trips you have booked or may wish to book in the future. Please contact Voyager Insurance Services Ltd on 01483 806 666. In the 12 months before buying this insurance or booking your journey (whichever is later), have you:
In addition to the above, you will not be covered if:
If we are unable to cover a medical condition, this will mean that any other person insured by us will not be able to make a claim arising from the medical condition(s). This may even apply if the person with the medical condition(s) purchases cover from another provider. If you think you may have given us any incorrect answers or if you want any help, please contact Voyager Insurance Services Ltd on 01483 806 666 as soon as possible and we will be able to tell you if we can still offer you cover.
|Replacement car before travel starts||£2,000|
|Roadside assistance and towing||Unlimited|
|Contribution to emergency labour charges||£250|
|Loss of use of the insured vehicle for more than 8 hours either: a. Transports to destination & return collect car, or b. Additional accomodation costs (per person per night / total), or c. Cost to hire alternative vehicle||Up to costs incurred £45* / £450 / £2,000|
|Alternative travel costs, including hire car||£1,000|
|Repatriation costs: Accommodation and travel expenses to collect your vehicle from abroad / Any following repairs / contribution to UK hire car while own vehicle is being repatriated||Unlimited / £400 /£250|
|Providing a Chauffeur to get home / Additional accommodation costs (per person per night/total)||Unlimited / £45* (Total £450)|
|Cost of delivering spare parts||Unlimited|
|Advance of funds||£2,000|
*Per person, per night up to a maximum in all. Please note that prices are inclusive of Insurance Premium Tax.
*Please note: Annual Cover - Maximum trip duration of any one trip - 31 days. Only valid for a single trip.
We will not pay for the following;
a. anything caused by the insured vehicle being used for; i.Carrying goods or materials, or ii.Hire or reward, or iii. motor racing, rallies, speed or other tests. b. anything caused by you; i.causing damage or injury on purpose, ii.breaking the law, or iii.Deliberately putting yourself at risk (unless you were trying to save another person's life) iv.Not following the laws of the country or its local authorities.
Prices are fully inclusive of Insurance Premium Tax. All insurance benefits include limits. Please refer to your insurance policy for more information on cover, limits and excess for each policy. Available for permanent residents of the UK, Channel Islands and Isle of Man only.
This insurance is arranged by Voyager Insurance Services Ltd on behalf of Allianz Global Assistance (underwritten by AWP P&C SA and is administered in the United Kingdom by Allianz Global Assistance. Allianz Global Assistance is a trading name of AWP Assistance UK Ltd), all of whom are authorised and regulated by the Financial Conduct Authority.
DFDS Newcastle Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. Maximum trip duration of 90 days on single-trip policies. Calls cost 13p per minute plus your telephone company's access charge. Dover-France insurance available on selected products only.
We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2019!