Customer Service

FAQs

Amsterdam - Newcastle

Frequently asked questions

COVID FAQs

For FAQs related to COVID-19, please click here.

WTA Winner 2022

Award Winning Ferry Crossings

We are proud to have been voted World’s Leading Ferry Operator 2022 at this year’s World Travel Awards for the 12th year in a row! We have also won Europe's Leading Ferry Operator 2012-2022 and World’s Best Ferry Operator Website 2021-2022.

Thank you to everyone who has supported us and voted for us for over 12 years. Let’s sail the seas together with world class service!