Customer Service

FAQs

Amsterdam - Newcastle

Frequently asked questions

COVID FAQs

For FAQs related to COVID-19, please click here.

Nominee for Europes Leading Ferry Operator 2023

Behind Every Journey

We are proud to have been nominated as Europe’s Leading Ferry Operator 2023 by the World Travel Awards.  

This year, we’re taking a moment to celebrate and recognise the reasons why we continue to get nominated – and win this award – year after year… the amazing people behind every journey.  

Help us shine a spotlight on our staff and vote for DFDS.