Personalise your customs operations with our Flexible Customs Clearance solution

Select the specific services you need to ensure seamless customs clearance without wasting time or resources.

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Mix and match what services and documents we can assist you with. We will meet your unique customs demands

Customs Clearance Import, Icon

Import declaration

Official document that lists and provides details of the goods you are importing.

Customs Clearance Easy Document Handling


An Exit Summary Declaration (EXS) is required if you're moving goods and you've not fulfilled safety and security requirements with a full customs export declaration. It is required, for example, when empty pallets, containers, or vehicles are moved under a transport contract (including empty reusable packaging such as stillages or roll-cages).

Customs Clearance Export

Export declaration

Official document that lists and provides details of the goods you are exporting.

Customs Clearance EUR1


EUR.1 is a certificate of origin that allows you to reduce or eliminate duty on goods moving between the EU and countries that have a trade agreement with the EU.

Customs Clearance Transits

Transit documents T1 & T2

After submitting your declaration, you will receive a Transit Document (T1 or T2) that must travel with your shipment and be presented at any customs office, as well as the shipment’s destination.

Customs Clearance Health Certificate

Health certificates

After submitting your declaration, you will receive a Transit Document (T1 or T2) that must travel with your shipment and be presented at any customs office, as well as the shipment’s destination.

Customs Clearance ENS


An Entry Summary Declaration is required by EU customs to carry out security evaluations of all cargo entering EU ports.

Customs Clearance Direct Representation

Direct representation

A Direct Representation form allows a customs agent to act on your behalf. The agent can submit declarations in your name, meaning you are still the declarant and therefore responsible for the declaration.

Customs Clearance PBN


A Pre-Boarding Notification contains the details of all customs declarations regarding the goods being shipped.

Customs Clearance Indirect Representation

Indirect representation

In case of indirect representation, a customs agent lodges a declaration in his or her own name but on behalf of a stakeholder. A customs agent who acts as an indirect representative is the declarant and, as such, responsible for the content of the declaration.

Customs Clearance CHED


A Common Health Entry Document is an obligatory document that must be presented at border crossings when the shipment includes any of the following: animals, products of animal origin, products of plant origin, feed and food products. A CHED must be generated online at least 24 hours in advance of a shipment’s arrival at the border control post.

Customs Clearance Deferment Account

Deferment account

A deferral account is a type of account in which assets or liabilities are realised at a specified date. In customs, the deferral account allows importers to defer payment of their duties and import sales taxes. In general, custom clearance is faster when payments are deferred.

Access our network of global and local partners

Whether you’re transporting within Europe or to and from other parts of the world, our expansive network of EU-certified AEO customs experts gives you an industry-leading support team to meet any customs challenge. With a single point of contact within DFDS, you benefit from rapid access to knowledge and advice from any of our partners throughout our network.

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One-stop shop for seamless transportation

We offer you an industry-leading customs clearance solution whether you operate your transport with us or not. If you do choose to transport with us, we can ensure a streamlined and reliable solution that covers both your customs and all-around logistics demands.

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Choose where our Flexible Customs Clearance can support throughout your transport

DFDS Direct: Your online customs portal

When you have a transport booking with us, you can handle all the customs documentation and declarations online and in one place with DFDS Direct – an easy-to-use digital tool designed to give you complete control over your logistics processes.

Customs Clearance Easy Document Handling White

Easy document handling

Customs Clearance Import Rapid Quotes White

Rapid quotes

Customs Clearance Book Full Part Loads white

Book full & part loads

Customs Clearance Real Time Track Trace White

Real-time track & trace

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FAQs about customs clearance

Any registered business with a company number can sign up for customs clearance representation with DFDS. The service is, however, not available to private individuals.

Simply fill out the contact form and we will contact you.

No, you don’t have to be a DFDS customer to buy our customs clearance solutions.

Yes, no problem, our solutions are flexible according to your needs. Talk to one of our customs experts to find out how we can help you and what the advantages of using both customs clearance and transportation services can be.

We can help with customs clearance worldwide. Our team of customs experts is experienced in customs clearance wherever in the world you need to transport goods.

Yes, if you sign up to our digital, online booking tool, DFDS Direct. With DFDS Direct, you can keep track of every shipment, customs documentation and information online when it suits you.

Yes, DFDS is a certified AEO operator. AEO status is a certified standard authorisation issued by customs administrations in the EU. It certifies that an economic operator has met certain standards in relation to, safety, security, IT systems, compliance, financial solvency and professional competency.

Yes, our Full Customs Clearance solution aimed at larger companies with complex customs clearance operations have a designated account manager to handle all communication direct.

We have teams of customs clearance experts that monitor and keep up to date with the latest changes in legislation for the countries you to business with.

There are all kinds of synergies that come with consolidating your supply chain logistics. Choosing DFDS to handle your entire end-to-end logistics process means getting the complete overview to reduce risk and optimize the flow of goods between you and your customers. Get in touch with our experts to find out the benefits.

There is no grey area in customs clearance. Reach out to learn more about representation from the customs clearance experts