Dover to Calais
Driver-accompanied transport: 2 hours before departure
Unaccompanied trailers*: 2 hours before departure
Hazardous units: 2 hours before departure
Abnormal loads: 2 hours before departure
Livestock: 2 hours before departure
Cross the Channel with the DFDS Spot online ticket
- No account needed
- Pay by credit/debit card
- Easy online booking
- Book on any device - simply book, pay, go
Book and track
Our intuitive online booking system works on any device, so you can book, update and track shipments at your convenience.
Information concerning the shipment of horses
As of January 1st, horses will be subject to Sanitary and Phytosanitary checks (SPS). Therefore, all freight customers shipping horses will be required to make an appointment with the Border Control Post (BCP) 72 hours prior to shipment when shipping from Dover-Calais using this link.
If the appointment has not been undertaken, the horses will not be permitted to enter EU territory and will be diverted back to the UK. Therefore, we have updated our Animal Shipment Policy to ensure that the shipment of animals are pre-advised 72 hours prior to shipment, in line with the new requirements.
For further information, please email email@example.com.
We have worked to improve our security by installing double security fencing to the whole perimeter of the Calais terminal, which complies with the ISPS regulations. Therefore, along with the additional number of security personnel and improved camera systems, DFDS continue to support prevention of clandestine activity as much as we possibly can. You can see more information below:
Let us help with hazardous
We know that shipping hazardous goods can be an administrative burden. It shouldn’t be - which is why we offer the following:
• Hazardous DGN pre shipment advisement service
• Hazardous labels available to purchase at the port
While on board
Get more benefits with the Freight Drivers Club
Are you a freight driver travelling on one of our Eastern Channel routes? Join the Road Kings Freight Drivers Club and get 15% off on-board purchases, mystery gifts and other exclusive offers.
When travelling with us, drivers can also enjoy:
- Access to our dedicated Road Kings lounge
- Free Wi-Fi
- Free shower facilities
- A tasty, filling meal, fit for a King!
- Onboard purchase of AGES Euro-vignette certificates, UK HGV Levy and Dart Toll, among several other benefits.
MGO BAF Charges
What is MGO BAF?
The MGO BAF, or Marine Gas Oil Bunker Adjustment Factor, compensates for fluctuations in the price of a ship's fuel.
If the price rises above a certain level, a surcharge will be applied. If the price drops below a certain level, a reduction in the surcharge will be applied.
MGO BAF Eastern Channel charge
The MGO BAF for the Eastern Channel is charged on a per unit basis. For further information or to request a monthly email update please contact the Eastern Channel Freight Sales department.
Hazardous and abnormal loads
Any request for exceeding dimensions will have to be subject to examination and approval by the technical department of the Port (48 hours before departure). Vehicles in excess of the dimensions below are classified as Out Of Gauge and are subject to Port's approval.
- Width: 3m
- Length: 20m
- Weight: 44t
- Height: 4.45m
Please note that if the minimum ground clearance is below 0.3m, please email firstname.lastname@example.org for guidance as approval may be required.
For an OOG form, please click on the link: Abnormal Load Form 2020