At DFDS we’re thrilled to be welcoming customers onboard our ferries on our Baltic Sea routes and we’re doing everything we can to ensure you arrive at your destination relaxed and ready to enjoy your holiday.
We’ve introduced several measures onboard including staggered boarding and disembarkation, social distancing and the wearing of masks in public areas.
We understand that plans might change which is why we’ve introduced our Travel Guarantee.
For added peace of mind, our Travel Guarantee means if you book direct you can enjoy free re-booking for travel taken before 31 December 2021. This is available on our Baltic Sea ferry routes only (Klaipėda- Karlshamn/Kiel, Paldiski- Kapellskär).
Existing DFDS Credit Customers
For all customers that took travel credit with us in 2020 and have had this extended, your credit is now valid to be redeemed up to the 15th September 2022.
Re-bookings are valid for travel up to 30 September 2022. Extended travel credit vouchers are non-refundable and cannot be exchanged for cash. For all customers that booked before the 11 March 2020, DFDS will not extend your travel credit without your prior consent.
Terms and Conditions
If the journey is affected by Covid-19 (self-isolation required or any other government restriction), a travel credit option may apply. Please contact us for inquiries.
We’ve been nominated as Europe’s Leading Ferry Operator at the prestigious World Travel Awards for the tenth year in a row! We’d love to win but we need your help – please support us with your vote! Voting closes on 1st of September. Thank you for your support.
We’ve also been nominated for World’s Leading Ferry Website 2021 which you can vote for here.