Travel Guarantee – Baltic Routes

• Free re-booking for travel taken before 31 December 2021. You can re-book for travel until 31 December 2021.
• If your original departure is more than one week away, please email travel.sales@dfds.com to rebook
• If your original departure is less than one week away, please call 0871 522 9966

• Cancellations and re-bookings must be made more than 24 hours before outward departure date.
• For re-bookings beyond the one free re-booking, regular terms and conditions apply*
• Valid for transportation only
• Excludes Group bookings, Hotel Break Package bookings and Travel Package bookings provided directly by DFDS.
• Standard terms & conditions will apply for the relevant ticket type purchased when cancelled within 24 hours.
• Should the price of your new booking be less than the price of your original booking, any difference can be used towards upgrading your cabin or pre purchasing onboard catering subject to availability. No monetary refunds can be provided.
• Subject to DFDS General Booking Terms and Conditions of Carriage.
• Re-bookings cannot be managed via your online account and must be requested via our Customer Care department: travel.sales@dfds.com
• DFDS has right to remove this guarantee at any time. Only bookings made during the promotion of this guarantee will be deemed valid for free flexible rebooking in 2021.

If the journey is affected by Covid-19 (self-isolation required or any other government restriction), a travel credit option may apply. Please contact us for inquiries.

For more information about the Travel Guarantee on our Amsterdam-Newcastle and UK-France routes, please click here.

For more information about the Travel Guarantee on our Copenhagen-Oslo route, please click here.