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Travel Guarantee
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2020 Travel Guarantee Newcastle – Amsterdam – Free Amendments

At DFDS we’re thrilled to be welcoming customers back onboard our ferries from Newcastle to Amsterdam and we’re doing everything we can to ensure you arrive at your destination relaxed and ready to enjoy your holiday. We’ve introduced several measures onboard including staggered boarding and disembarkation, social distancing and the wearing of masks in public areas.

We understand that plans might change which is why we’ve introduced our Travel Guarantee.

For added peace of mind, our Travel Guarantee means if you book direct you can enjoy free re-booking for travel taken before 31 December 2020.

Simply call us at least seven days before your trip to rebook for free.

Simply call us at least seven days before your trip to rebook for free.

  • Free rebooking for travel taken before 31 December 2020
  • To re-book Newcastle-Amsterdam crossings call 0344 848 6090

Terms and Conditions

  • Re-bookings must be made more than seven days before outward departure date.
  • Valid only for transportation and mini cruise products.
  • Excludes Hotel Break Package bookings provided directly by DFDS
  • Standard terms & conditions will apply for the relevant ticket type purchased when cancelled within seven days.
  • Re-bookings cannot be managed via your online account and must be requested via our Customer Care department on 0344 848 6090 for Newcastle to Amsterdam.
  • For re-bookings, customers must pay the difference in fare for the new date. Subject to availability.
  • Excludes bookings paid via a voucher promotion including bookings paid with Tesco Clubcard Vouchers.
  • Any ticket booked after the withdrawal of the promotion will not qualify for re-booking or refund.
  • Offer valid for direct bookings only. Excludes tickets booked through, or by, agents or coach operators.
  • Insurance Premiums are non-refundable once outside 14 days cooling off period on which there has been no claim.
  • DFDS reserve the right to amend or withdraw all elements of the promotion without prior notice.
  • Subject to DFDS General Booking Terms and Conditions of Carriage
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