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If you book sailings directly with us, you deserve the very best deal. Which is exactly what you'll get with our Price Promise.
If you book with us but find a qualifying DFDS sailing for less elsewhere and let us know on the same day or up to 24 hours after you book, we'll refund the difference and give you an extra 10% discount.
View our Price Promise terms and conditions here.
How to make a claim:
To be eligible for a Price Promise claim your screenshot of the website should include as a minimum:
Yes, you are required to show a full breakdown of the fare, with all passengers included where applicable.
If the date or time are not shown in the bottom right hand corner of your screen please expand your task bar.
This can be achieved by hovering your mouse until the pointer changes to a two-sided arrow, click and drag the task bar up until the date and time are both revealed.
We will respond to your claim within five business days. However, it can take up to 28 days for a refund to be processed following the verification of the claim.
When comparing fares, we always compare the total price. This includes any credit/debit card charges and booking fees made by the online travel agent website.
We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2019!