Monday - Friday: 09:00 - 17:00 GMT
*Calls cost 13p per minute plus your telephone company's access charge.*
*Please note: Customers in the UK can find more information on the [UK website.](https://www.dfds.com/en-gb/passenger-ferries/customer-service/contact)*
We always work to make your experience with DFDS as good as possible. If something does not meet your expectations and we have not been able to solve the problem to your satisfaction, we have a complaints procedure that will help you to satisfy you with your concern and solve the problem quickly and easily.
If you would like to contact customer service, please use the email below to contact us for the route you have chosen.